Job Information
House of Blues LN Concerts, Production Manager in Richmond, Virginia
Job Summary:
WHO ARE WE?
Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.
WHO ARE YOU?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
THE JOB
This Capital Region Production Manager position is responsible for advancing, producing and settling live events primarily at the new Allianz Riverfront Amphitheater in Richmond, VA during the summer seasons, and at other venues in the DC, MD, and VA regions as directed throughout the year. Also to assist with arena, amphitheater and stadium events as needed.
The production department steers the execution, management and administration of production operation details on all 50+ events a year. In tandem with operations, talent management, and finance, the department plays a direct role in liaising with clients, event planners, performing talent, venues, technical and site vendors, labor unions and other key planning agencies to ensure success for all events both front and back of house.
In this role, the Production Manager will have the opportunity to manage and support various events throughout the year, creating new ways to address unique challenges and collaborating directly with internal and external stakeholders through the process. The ideal candidate will have the ability to handle multiple projects and adapt to fast-paced changing environments while maintaining quality and exemplary leadership and teamwork.
WHAT THIS ROLE WILL DO
Liaison between tour production, venues and vendors, also known as the Promoter Rep.
Advancing and obtaining presale technical information, including production needs, rider requirements, staging and capacity changes.
Advance all technical, hospitality, staffing and rental aspects with tours, and manage all day of show needs with the partnership of venue staff and local vendors.
Coordinate outside rentals and casual labor needs based on touring show needs.
Coordinate technical aspects, stagehands, runners, security, backstage catering/hospitality, casual labor and rental equipment, with an emphasis on quality, reliability, communication and cost.
Point of contact for touring representatives while fielding questions to ensure event runs smooth and proficiently.
Day of show on-site management of concert/private events from load in to load out as the Live Nation promoter representative for the Capital Region, with an emphasis on customer (artist/client) service, adherence to time schedules, sound restrictions and cost containment. Includes tasks such as participating in the chalking of the floor for rigging, venue storage walkthroughs, dressing room assignments, vehicle parking plan and logistics, accommodating local and tour caterer needs.
Communicate with booking team, ticketing team and venue when changes arise related to show times, stage production, or overall concert experience
Manage a team of runners, production coordinators and production assistants throughout the show day
Show settlement at the end of the night, including artist and vendor payments as needed, issuing company checks, submitting payroll timesheets and invoices for accounts payable processing.
Maintain and develop vendor relationships.
Developing and maintaining relative documents including production and site drawings, on-sale layouts, timelines, schedules and artist technical riders
Maintain regular communications with all stakeholders
Assist in managing technical production (i.e. stage, sound, video, lighting, backline, broadcast, labor crews)
Assist in managing site operations (i.e. power, heavy equipment, traffic management, crowd control measures, sanitation, permitting and engineering)
Assist with budget management and tracking of assigned responsibilities
Overseeing multiple projects from start to finish, including presence on-site from load in to load out
Ensure positive and creative environment for planning teams
Facilitate proper interdepartmental communication and organization
Follow up on all action points from internal and external meetings
Assist in producing event debrief documents including settlement notes for finance and suggested notes for the following year
Regular liaising with senior directors of production and managing director via weekly meetings, calls and email communications
Implementation and adherence to Live Nation policies and procedures.
SKILLS/COMPETENCIESEssential:
Ability to travel within the Baltimore, DC, Virginia market as schedule dictates.
Ability to prioritize and handle multiple tasks simultaneously in a fast-paced environment
Be a self-motivated individual who possesses a “roll up the sleeves attitude” and a “hands-on” style, as well as the aptitude to thrive in a fast-paced, results-oriented environment
Implementation and execution of all Live Nation policies, procedures and programs.
Must work well under pressure/even tempered
Ability to make clear concise decisions; sometimes with limited information.
Detailed project management / planning experience
Production management experience (3+ years)
Computer literate in Windows applications
Exceptional organizational and administrative skills, both written and verbal
Ability to prioritize and meet deadlines
Good time management skills
Flexible work and travel schedule (days/nights, late hours, weekends, and holidays)
Strong people skills with an emphasis on competent and diplomatic communication with client, vendor and artist representatives
Ability to learn and adapt to new technology, information, resources and environments
Tolerance of all cultures, music and art forms
Tolerance of loud noise level in working environment
Desirable:
Preference for the individual to reside or relocate to the Richmond VA area
Experience planning large scale events (5,000 people +)
Experience in stage management / show running
Experience in site planning and coordination
Negotiation and liaising with agencies
Event management training
Health and safety/crowd management training
Excellent communication, collaboration and analytical skills
Exceptional attention to detail and accuracy
Exceptional organizational and administrative skills
Anticipatory and proactive approach to problem solving
Live Nation’s policy regarding vaccinations and masking related to a pandemic or other infectious disease control measures, acts of God, health and safety mandates and/or restrictions imposed by applicable local, state or federal governments has evolved over time. Currently, we strongly encourage employees to be fully vaccinated from such infectious diseases for which vaccinations are available. You are expected to follow Live Nation’s health and safety protocols and policies as they change from time to time.
BENEFITS & PERKS - Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:
HEALTH: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
YOURSELF: Paid time off policy including holidays, sick time, and day off for your birthday, free concert tickets
WEALTH: 401(k) program with company match, Stock Program Reimbursement
FAMILY: New parent programs & support including caregiver leave and infertility support
CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings
OTHERS: Volunteer time off, crowdfunding network
EQUAL EMPLOYMENT OPPORTUNITY
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.
We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis.
HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.
