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Veterans Canteen Service Assistant General Manager - Retail in Richmond, Virginia

Starting Salary $ 56,659

Assistant Manager – Retail

Looking for a better work-life balance? Join an amazing organization that puts Veteran’s first for an amazing career!

With over 78 years of serving our nation’s Veterans, the Veterans Canteen Service (VCS) is currently seeking progressive Leaders who want to grow with us. We are looking for Assistant General Managers to join our fast paced environment and have a passion for our Veterans and their families. The VCS is a federal agency under the Department of Veteran Affairs and operates cafés, retail stores, coffee shops and vending machines across the country.

Job Duties:

  • Promote great customer service!

  • Ensure safe food quality, restaurant cleanliness and sanitation, in stock product availability

  • Direct the Patriot Café, Patriot Retail and/or Patriot Brew in the VA Medical Center

  • Ensure day-to-day compliance to operational standards

  • Inventory control, labor cost, and budget management

  • Develops and implements local promotional programs

  • Supervise assigned personnel

  • Reports to General Manager

VCS offers competitive benefits, including:

  • Child Care Subsidy Program

  • Public Transportation Benefits (Bus Pass)

  • Annual Cost of Living Pay Increases

  • Major Medical, Dental, Vision Insurance & Life Insurance

  • Vacation & Sick Leave to include 11 (paid) Federal Holidays

  • Company Contribution to Retirement Savings Plan

  • Visit us at https://www.vacanteen.va.gov/ for more information about the Veterans Canteen Service

Required Minimum Qualifications:

  • Minimum of 2-3 years of direct food/retail management experience.

  • Proven track record of building sales, increasing profits, staff development.

  • Prior inventory management, supply cost and shrinkage controls, and P&L management.

  • Ability to assess business needs and problem solve.

  • Hands-on leadership with a strong focus on service and hospitality.

  • Proficient computer skills using Microsoft applications (Word, Excel, etc.).

  • Experience with POS Systems.

  • ServSafe certification required or obtained within 90 days of hire date.

  • Associate Degree preferred, but not required, in Business, Hospitality or Management.

  • Participation in the seasonal influenza and Coronavirus Disease 2019 (COVID-19) Vaccination programs are requirements for all Department of Veterans Affairs Health Care Personnel (HCP). Participation in the seasonal influenza program is a condition of employment. It is a requirement that all HCP receive the COVID-19 vaccination and annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons.

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