Job Information
DH Pace Company, Inc. Operations Manager - OPERA024900 in Renton, Washington
DH Pace Company, Inc. in Seattle, WA, aspires to hire an Operations Managerwho will actively manage our Commercial Operations Department. As the Operations Manager, you will manage the Seattle commercial installation and/or service departments which perform commercial work in the Seattle Metropolitan area. Product knowledge NOT required, however, experience managing a service or installation team responsible for servicing or installing mechanical and/or electrical products and/or equipment in homes is preferred.
Position Overview:
- - Responsible for managing daily commercial service or installation department operations of garage doors performed throughout the Seattle Metro Area by our skilled teams
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``` - - Will have department Budget and P&L responsibility with the expectation of effectively controlling labor and material costs
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``` - - Manage and directly assist with employee job scheduling, dispatching and provide assistance with technical/mechanical trouble-shooting/problem solving to ensure customer commitments are properly executed and expectations are met
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``` - - Effectively communicate with customers ensuring the highest quality customer service is always provided while managing job in a fashion thats below budget and profitable
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``` - - Monitor manpower, workload, employee performance and develop, train and hire service technicians and installers, office administrative personnel and interns/management trainees with a focus on improving individual performance of all staff you manage through daily, monthly and annual performance reviews
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``` - - Other responsibilities as assigned
Qualifications:
- - 3-5 years of Management experience preferred; ideally will have supervisory or managerial responsibilities with a company that services or installs new equipment/products.
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``` - - Must have the capability of managing and developing skilled field technicians/installers and office personnel with a common goal of providing top level service with a focus on minimizing labor costs and maximizing profit.
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``` - - Must be an excellent communicator who is highly organized and possesses a good mechanical aptitude
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``` - - Core Work Hours: Monday - Friday with emergency / after-hours call rotation.
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``` - - Must possess a Valid Drivers License
Why DH Pace?
DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products.The company is privately owned and has been in operation over 95 years!We have 50+ US offices in 24 states with 2024 company-wide sales over $1 billion.
Our mission is to enhance the communities we serve by improving the safety, convenience, and aesthetics of the buildings where we live, work, and play. Our foundation of values represents who we are and what we stand for. Values are never situational or circumstantial, they are always and forever. Our core valuesare R.I.S.E.Respect, Integrity, Service, and Excellence.
Our benefit offerings include:
- - Medical, dental, and vision options: Available on the 1^st^day of the month following your start date!
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``` - - Paid time off plan
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``` - - Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
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``` - - Floating Holidays: Up to 2 floating holidays per year
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``` - - Competitive compensation: Including annual performance evaluations!
401k retirement plan: Including an employer match!
