Job Information
Cascade Designs Nevada Repairs Technician 1 in Reno, Nevada
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
Repairs Technician 1
Full Time Manual Labor Reno, NV, US Requisition ID:1285
Salary Range:$20.00 To $25.00 Annually
Want to work and play in the foothills of the Sierra Nevada Mountains? Cascade Designs, home to MSR, Therm-a-Rest, Platypus, SealLine, Packtowl and Varilite, is now headquartered in Reno, NV. Just over an hour from Lake Tahoe with 300 days of sunshine each year, this is the perfect work and play destination for outdoor adventurers at every level.We are seeking passionate, driven, curious people who not only love the outdoors but strive to bring the same passion and curiosity into their work with them every day.
Apply online and view all job openings at http://www.cascadedesigns.com
. Please note, employers may close jobs on the website at any time.
Our Brands:
Therm-a-Rest, MSR, Platypus, SealLine, PackTowl, VariLite
We are currently seeking a Repair Technician I
As a member of the Product Repair Team this role will be responsible for diagnosing, repairing, and maintaining a variety of outdoor gear, including but not limited to stoves, mattresses, snowshoes, tents, and water filtration. The role requires a mechanical aptitude and ability to trouble shoot issues effectively, and strong customer service skills.
The ideal person should have experience working in the outdoor industry preferably in an outdoor gear repair type role.
To be effective in this role this individual must have a passion for our products and a deep understand of their uses.
This position is based in Reno, NV at our company headquarters. This is an onsite, hands on technical position working Monday - Friday 8 hours a day.
Primary Responsibilities:
- Product Knowledge:Have a thorough understanding of our products. This includes understanding how different components function and interact within a system. Stay up to date with new products.
```{=html}
``` 1. Diagnosis and Repair:Inspect and diagnose problems,identify defective parts, and perform necessary repairs or replacements.
```{=html}
``` 1. Communication: Communicate with the service team regarding repair status, small part inventory levels, estimates for repairs, and advice on equipment usage and maintenance.
```{=html}
``` 1. Record Keeping:Document all repairs, issues found, maintenance activities and parts used in company database. Maintain accurate records of customer interactions and repair history.
```{=html}
``` 1. Inventory Management:Keep tools and materials neatly stored and organized. Conduct regular inventory checks and report if new parts and supplies are needed.
```{=html}
``` 1. Computer Skills: Proficient in Microsoft Office applications such as Teams, Outlook and SharePoint. Work with our current software platforms to track, manage,and ship repair orders and small parts.
```{=html}
``` 1. Maintain Clean and Organized Workspace: Ensure the workshop is kept clean and organized at all times. This includes regular cleaning of work surfaces, floors, and equipment.
```{=html}
``` 1. Safety Compliance:Adhere to all safety regulations and guidelines while performing repairs and operating equipment.
Candidate requirements:
- Education: Minimum high school diploma or equivalent.
- Experience: Experience in outdoor gear repair or a related field
Skills:
- Strong organizational skills
- Technical Skills: The ability to use specialized hand tools and mechanical tools to repair and maintain various types of outdoor equipment.
- Physical abilities: The job often requires standing for long periods, lifting heavy objects and having good manual dexterity.
- Problem-solving skills: The ability to diagnose issues and determine app opriate repair methods
- Customer service: Good communication skills for interacting across teams and with customers.
- Attention to detail: The ability to complete tasks accurately and thoroughly, following established processes and procedures.
- Basic computer skills
Some of our amazing benefits include...
- 3 weeks paid time off per year
- 10 paid holidays
- 3 Floating holidays
- Hybrid position based in Reno, NV
- Great health benefits (medical, dental, vision)
- 401(K) with company matching
- Life insurance paid by Cascade Designs
- Activity Gear Loaner Program and discounts on products purchased through Pro Deals
- $100 to spend on Cascades Designs products and an employee discount on all Cascade Designs gear!
The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
Cascade Designs Inc.
Cascade Designs began in 1972 with the simple desire to provide a more comfortable night outdoors. Since then, we have grown to become the parent company of some of the most respected brands in the outdoor industry. Though much has changed over the years, our methods for achieving excellence have not. We believe that manufacturing many of our products in our own U.S. and European facilities is an essential element in maintaining the quality users deserve, and that by striving to exceed our customers expectations of service, we will be successful for many years to come.
Our core purpose is to provide innovative, useful and long-lasting products that improve the adventures and wellbeing of our customers.
Cascade Designs Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, gender, sex, age, national origin, religion, sexual orientation, gender identity/expression, genetic information, veteran's status, marital status, pregnancy, disability, or any other basis protected by law.
