Job Information
City of Reno, NV Management Assistant in Reno, Nevada
Management Assistant
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Management Assistant
Salary
$76,419.20 - $102,356.80 Annually
Location
City of Reno, NV
Job Type
Full-Time Regular
Job Number
534125
Department
City Manager
Opening Date
01/24/2025
Closing Date
2/9/2025 11:59 PM Pacific
Description
Benefits
Questions
Description
Join the City of Reno and become part of an amazing team who strives every day to make our community a place we are all proud to call home.
This role will perform a variety of para-professional and general professional, routine analytical, technical, programmatic, and administrative duties in support of various administrative and programmatic operations and activities and in providing responsible staff support to the City of Reno Redevelopment Agency. They will coordinate assigned activities with other divisions, outside agencies, and the general public.
This position provides an exciting opportunity to support the growth and development of Reno by assisting with key economic development projects and programs that positively impact the community. You will be part of a collaborative team that emphasizes clear communication, creative problem-solving, and community-focused results.
We currently have one vacancy in the City Manager's Office in which hiring will begin immediately following the close of this recruitment. This recruitment will also establish a list for future vacancies, which will be filled as they occur.
This isbothan internal and external recruitment to provide a promotional opportunity for all qualified current classified City of Reno employees and an open competitive opportunity for all other qualified applicants.
The City of Reno is committed to providing equal employment opportunities to everyone. This commitment is an integral part of our efforts to ensure that we have a diverse and representative workforce that serves the community of Reno.
Examples of Essential Functions
Serve in the capacity of an office manager for assigned department, independently planning, administering, and coordinating administrative support functions and services.
Plan, direct, coordinate, and review assigned activities and operations of the department including assigned administrative support, technical, and/or programmatic service areas; assign work activities, projects, and programs; review and evaluate work products, methods, and procedures; meet with staff to identify and resolve problems; recommend improvements in work flow, procedures, and use of equipment and forms; implement improvements as approved.
Participate in the selection, training, and evaluation of assigned administrative support personnel; provide or coordinate staff training; work with employees to correct deficiencies; recommend discipline and termination procedures.
Perform a variety of technical, programmatic, administrative, advanced clerical, and routine staff and analytical duties requiring the application of specific program knowledge and administrative skills in support of a City department, division, program, or function; assume responsibility for specific program area duties; provides assistance in administrative and operating programs as assigned.
Conduct research; prepare, revise, and implement various administrative policies, procedures, rules, and regulations in accordance with sound organizational practices; develop and revise office forms and report formats; establish procedural manual for clerical and administrative support services for assigned areas.
Conduct administrative and/or management studies relating to the activities and operation of the assigned department, office, or program area; conduct the more routine surveys, research, and statistical analysis on administrative, fiscal, and operational issues; collect, compile, and analyze information from various sources on a variety of specialized topics related to programs administered by the position or by management staff; write reports that present and interpret data, identify alternatives, and make and justify recommendations.
Provide staff assistance to management staff; participate on and provide staff support to a variety of committees and boards; prepare and present staff reports and other correspondence as appropriate and necessary; relieve management staff of administrative work including investigating and answering complaints and providing assistance in resolving operational and administrative problems.
Participate in planning, coordinating, implementing, promoting, and overseeing assigned programs, projects, and initiatives; participate in the development and implementation of program goals, objectives, policies, procedures, and priorities; participate in the development and implementation of strategies for the achievement of these goals.
Participate in the identification, planning, development, and implementation of new and/or modified programs that would promote and enhance the mission, goals, and objectives of the City; perform the necessary research and analysis to justify the appropriateness of implementing the proposed program/project; prepare presentation materials and background documentation; participates in monitoring project success using appropriate tracking and feedback systems.
Provide assistance in resolving operational and administration problems; identify problem areas and issues; conduct research to find alternative solutions; make recommendations; assist in implementation of recommendations.
Assist in researching, negotiating, and monitoring assigned contracts and agreements with outside suppliers, service providers, leasing agents, and others; ensure work is performed in compliance with contracts and agreements.
Serve as primary contact and liaison for assigned functions and programs with other City departments and staff, the general public, and outside agencies and organizations; negotiate and resolve sensitive and controversial issues; explain, justify, and defend programs, policies, and activities.
Coordinate assigned services and program/project activities with those of other City programs, functions, departments and staff, boards, committees, and task forces as well as external agencies, groups, and the general public to ensure effective cooperation consistent with optimal efficiency, effectiveness, and economy; coordinate data, resources, and work products as necessary and upon request in support of a productive and positive working environment; participate in representing the assigned area to public and private groups, organizations, and other City groups.
Assist with the budget development process and budget monitoring activities; provide assistance in the development of assigned budget; collect and analyze financial data; review and analyze budget requests and budget changes; make recommendations and obtain final approval for changes; create data tracking and reporting systems; monitor monthly status.
Minimum Qualifications
The following minimum qualifications are required to be met at the time of application.
Combinations of relevant work experience and education that are equivalent to the following are acceptable.*
Education:
- A Bachelor's degree from an accredited college or university with major course work in public administration, business administration, or a related field.
*Each year of additional relevant work experience will substitute for one year of the education requirement.
Work Experience:
- One year of administrative and/or programmatic support experience.
Bilingual candidates are strongly encouraged to apply.
Supplemental Information
To Apply:
Please submit your completed application and all additional information/documentation requested online atwww.reno.gov/jobsby February 9, 2025 at 11:59 p.m. PT. If a computer or mobile device is not available to you, suggested locations to complete an online application submittal include: the City of Reno City Hall 2nd floor computer kiosk or 5th floor Civil Service Offices, any locations of Nevada Job Connect or any local library or educational facility.
If you are having difficulty logging into yourgovernmentjobs.comprofile, please call the applicant support line at 855-524-5627.
Examination Process:
Applicants must meet the minimum qualifications and pass the examination for this position to be eligible for hire. The examination will consist of online assessments which includes a Computer Skills Test and an Employee Personality Profile; along with a Training and Experience evaluation (T&E) weighted as follows:
Training & Experience Evaluation (T&E) = 50%
Online Computer Skills Test = 50%
Employee Personality Profile = Informational purposes only
Online Assessment Details:
Qualified applicants will be invited to participate in the online assessments once the recruitment has closed. These tests will be self-administered with no proctor, which means candidates will be able to complete them online at their convenience during the designated testing window.
The instructions and guidelines will be emailed to qualified applicants after the recruitment closes on February 9, 2025.Please make sure to check for emails around this time, including your spam folder so that you do not miss this testing opportunity.All assessments must be completed within the designated testing window to move forward in the hiring process.
Subject areas that may be included on the online written skills test include:
- Microsoft Office Suite Simulations
Training and Experience Evaluation (T&E) Details:
The T&E examination consists of a Supplemental Questionnaire. The questions may be viewed online under the tab marked"QUESTIONS" on the job announcement page. The T&E must be submitted online at the time of application.
Responses to your T&E questions should be consistent with the information given in your application details. Answers are subject to verification.
Failure to complete all of the questions or incomplete responses will result in a lower score; therefore, it is advantageous for you to provide a full and complete response to each supplemental question.
In order to receive credit for education or training, you must attach copies of your transcripts, diploma, or relevant certificates to your online application.
Resumes or questionnaires uploaded as attachments to the application will not be accepted in lieu of completing each question online.
"See Resume" or "See above," etc., are not qualifying responses and will not be considered.
Changes or corrections to your responses cannot be made once your application packet has been submitted.
TIP:It may be more efficient to develop your responses in a word processing document and then paste them into the online questionnaire to be submitted.
Notification:
Applicants are notified by email of their examination results. Applicants who do not meet the minimum qualifications will also be notified within two weeks of the job posting closing.
Testing Accommodation:
We strive to ensure equal access for all individuals. If you require accommodations due to a disability, we encourage you to inform theChief Examiner (https://forms.office.com/g/wTdNZh4Aih) by the closing date of this announcement. Your request will be handled with confidentiality and respect.
Employee/Veteran Preference in the Event of Tie Scores:
In the event of tie scores resulting from an open competitive examination (Rule VII, Section 7), candidates will be provided a rank preference in the following order:
Classified employees with established veteran status
Classified employees without veteran status
Non-classified employees and external candidates with established veteran status.
This preference will only be administered in the event of tie scores. Documentation must be submitted at the time of application.
On promotional examinations (Rule VIII, Section 9), in the event of tie scores resulting from final rating, including seniority points, a classified employee will be awarded veteran's preference and provided a rank preference if one (1) of the eligibles has submitted proof of honorable discharge from the military service. This preference will only be administered in the event of tie scores. Documentation must be submitted at the time of application.
Seniority Points:
Classified employees of the City of Reno shall receive seniority credit computed by adding to a passing score as follows:
The final ranking will include the applicable seniority points added to the overall grade of the examination process. For each full year of continuous service completed, 0.2 points will be added up to a maximum of ten (10) years... 2 points will be the maximum.
Rule VIII - Promotion, Section 9. Seniority Credit.
Appointment and Certification:
Appointments to positions in the City's Civil Service system are made on the basis of examination. Scores resulting from a competitive examination are used in determining a person's rank on an eligible register. The department may hire any of the persons referred. The names of those persons not hired may be considered when the next vacancy occurs, for as long as that register is viable.
Questions and Updates:
Questions about the information on this announcement and updates to application information should be directed to Civil Service at (775) 334-2223 orcivilservice@reno.gov.
The City of Reno is an equal opportunity employer. Recruitment, hiring, assignment, training, compensation, promotion, retention, and disciplinary decisions will be made without regard to race, color, religion, creed, national origin, sex, sexual orientation, gender identity, gender expression, age, pregnancy, physical or mental disability, genetic information, veteran status, political affiliation, membership in an employee association, or any other protected class status applicable under federal or state law or City Charter.
Please use thisHealth and Welfare Benefit Link (http://www.reno.gov/government/departments/human-resources/benefits) to learn more about the City of Reno's great employee benefit plans and wellness programs.
01
Minimum Qualification Review
The following questions are a required part of your application for this position. Your answers will be used to assist the Civil Service Commission in evaluating your related work experience and education to determine that you meet the minimum qualifications for this position as listed on the job posting.
All information provided in your answers must be included for verification in the work experience section of your application and may be substantiated further by the City of Reno. Failure to provide a truthful response to all questions will be grounds for disqualification and you will not be considered further in the hiring process for this position.
By checking "I understand", you certify that you have read and agree to the above statement.
I understand
02
Are you a current classified City of Reno employee?
Yes
No
03
Which of the following best describes your highest level of qualifying education?
High school diploma or equivalent
One year (30 semester/45 quarter hours) of college level course work in Public Administration or Business Administration
One year (30 semester/45 quarter hours) of college level course work in a closely related field
Two years (60 semester/90 quarter hours) of college level course work in Public Administration or Business Administration
Two years (60 semester/90 quarter hours) of college level course work in a closely related field
Three years (90 semester/135 quarter hours) of college level course work in Public Administration or Business Administration
Three years (90 semester/135 quarter hours) of college level course work in a closely related field
Four years (120 semester/180 quarter hours) or more of college level course work in Public Administration or Business Administration
Four years (120 semester/180 quarter hours) or more of college level course work in a closely related field
None of the above
04
Only answer this question if your course work is in another closely related field to this position.
How has your course work prepared you to perform the work of this position?
05
In order for your education to be considered in meeting the minimum qualifications and/or to get credit for your education as part of the assessment process, you must attach a copy of your diploma or unofficial transcripts to your application.
Applications submitted without this required documentation will still be considered but without regard to attained education and may be rejected if the required relevant work experience is not apparent.
Have you attached verifiable documentation in the form of a college diploma or unofficial transcripts to your application?
Yes
No
06
Which of the following best describes your qualifying paid work experience?
I have less than one year of administrative and/or programmatic support experience
I have one year but less than two years of administrative and/or programmatic support experience
I have two years but less than three years of administrative and/or programmatic support experience
I have three years but less than four years of administrative and/or programmatic support experience
I have four years but less than five years of administrative and/or programmatic support experience
I have five years or more of administrative and/or programmatic support experience
07
Provide a list of employers where you gained your qualifying paid work experience from the work experience section of your application. Include the name of the employer, your title, the amount of time you worked in the position (full-time equivalent), the work you performed and your level of responsibility.
This information must be provided in order to continue in the screening process,"See Resume" or "See Application" as a response may be grounds for disqualification.
08
Training and Experience Evaluation
The following section of the Supplemental Questionnaire is part of the Civil Service test for this position and must be completed online at the time of application. Questionnaires submitted as an attachment to the online application will not be considered. In order to receive every consideration in the selection process, you must complete all questions with concise but detailed answers and provide all requested information. All responses must be verified by the applicant in the work experience section of this application.
Failure to provide adequate responses to the following questions may result in lower scores or disqualification from the selection process.
Do you certify that all information provided in the Supplemental Questionnaire is true and correct to the best of your knowledge?
Yes
No
09
How many years of work experience do you have processing purchase orders and/or contracts?
I have no experience in this area
I have six months but less than one year
I have one year but less than three years
I have three years but less than five years
I have five years or more
10
In order to receive credit for your experience in the previous question, please provide specific examples of the work you have performed in that area (responses should be 2-3 paragraphs).
11
How many years of work experience do you have acting as an office manager including coordinating office supplies and equipment, scheduling meetings and appointments, and managing correspondence and filing systems?
I have no experience in this area
I have six months but less than one year
I have one year but less than three years
I have three years but less than five years
I have five years or more
12
In order to receive credit for your experience in the previous question, please provide specific examples of the work you have performed in that area (responses should be 2-3 paragraphs).
13
Which best describes your experience related to managing payroll tasks such as timecard review and revisions?
I do not have any experience in this area.
I have some limited work experience or training in this area.
I have performed these tasks as part of a job for at least one year with limited direction and/or supervision.
I have performed these tasks independently as part of a job for at least two years but less than four years.
I have performed these tasks independently as part of a job for four years or more.
14
In order to receive credit for your experience in the previous question, please provide specific examples of the work you have performed in that area (responses should be 2-3 paragraphs).
15
Which best describes your experience related to providing administrative support to an advisory or executive board?
I do not have any experience in this area.
I have some limited work experience or training in this area.
I have performed these tasks as part of a job for at least one year with limited direction and/or supervision.
I have performed these tasks independently as part of a job for at least two years but less than four years.
I have performed these tasks independently as part of a job for four years or more.
16
In order to receive credit for your experience in the previous question, please provide specific examples of the work you have performed in that area (responses should be 2-3 paragraphs).
17
Which best describes your experience related to creating formal staff reports intended for a council, board, or legislative body?
I do not have any experience in this area.
I have some limited work experience or training in this area.
I have performed these tasks as part of a job for at least one year with limited direction and/or supervision.
I have performed these tasks independently as part of a job for at least two years but less than four years.
I have performed these tasks independently as part of a job for four years or more.
18
In order to receive credit for your experience in the previous question, please provide specific examples of the work you have performed in that area (responses should be 2-3 paragraphs).
19
Instructions
Answer the next three questions by identifying your level of proficiency in each of the computer programs or systems.
Basic proficiency= understanding and utilizing the most common elements associated with the program, mostly used for personal or educational purposes. Not used to complete professional level projects as part of my paid work experience.
Intermediate proficiency= Includes a moderate amount of professional use and moderate amount of understanding of the more advanced features and operations.
Advanced proficiency= Includes extensive use professionally and the ability to use most of the features and operations to their fullest capacity.
Do not understate or overstate your level of proficiency. Your answers may be confirmed during the interview process and candidates found to have misrepresented their abilities will be disqualified from the hiring process.
I understand
20
Microsoft Word
Basic
Intermediate
Advanced
None
21
Microsoft Excel
Basic
Intermediate
Advanced
None
22
Microsoft Outlook
Basic
Intermediate
Advanced
None
Required Question
Employer
City of Reno
Address
PO Box 1900Reno, Nevada, 89505
Phone
(775) 334-2223
Website
http://www.reno.gov/jobs
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