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BECU Sr Operations Engineer in Remote, Washington

As the nation's largest community credit union, we begin every day focused on delivering superior financial products and services for our 1.3 million members and more than $30 billion in managed assets. Our work has an economic impact as we support our members' financial goals. We are unapologetic about being devoted to our members and the communities we serve. Our business is guided by our people helping people philosophy – which includes our team members.

BECU has been in business for more than 85 years, driven by unwavering core values and a dedication to improving the communities we serve. While we have a rich history, the future of our company, accelerated by business and technology transformation, is even brighter. There's never been a better time to work for BECU.

To learn more visit becu.org/careers.

PAY RANGE

The Target Pay Range for this position is $134,200.00-$164,000.00 annually. The full Pay Range is $104,200.00 - $194,000.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role.

BENEFITS

Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage. Employees have access to disability and AD&D insurance. We also offer health care and dependent care flexible spending accounts, as well as health savings accounts, to eligible employees. Employees are able to enroll in our company’s 401k plan and employer-funded retirement plan. Newly hired employees accrue 6.16 hours of paid time off (PTO) on a per pay period basis based on hours worked (up to a maximum of 160 PTO hours per year) and receive ten paid holidays throughout the calendar year. Additional details regarding BECU Benefits can be found here .

IMPACT YOU’LL MAKE:

The Senior Operations Engineer will configure and maintain systems that support internal and external BECU business and technology customers. Install, monitor, support and optimize production server infrastructure hardware and software. The Sr. Azure Operations Engineer position will focus on automation, reporting and costing efforts around Azure and other cloud platforms. Utilizing scripting, CI/CD pipelines and native tools to improve technical processes and cost effectiveness in infrastructure support. Sr. Operations Engineers perform high level technical investigation, root cause analysis and support using ITIL practices in ServiceNow. Should have experience in Azure DevOps, networking, Backups, and site recovery.

*This role is remote within WA, OR, ID, AZ, TX, SC, GA*

WHAT YOU’LL DO:

  • Ensure Compliance: You will perform all responsibilities aligning with BECU Competencies, compliance, regulatory, and Information Protection requirements.

  • Security-first Deployment: You will deploy products and services with a security-first mindset, including security considerations in all updates and changes you make.

  • Infrastructure Support: You will deploy and support bi-modal and hybrid infrastructure, including products and services as required by customer and business needs.

  • Technical Guidance: You will present and communicate your technical expertise, guidance, and advice to product teams and peers as needed, sharing knowledge across teams and the larger engineering community where appropriate.

  • Continuous Learning: Attend conferences, training, and communities of practice to stay aligned with organizational and industry patterns.

  • Improve Telemetry: Analyze telemetry for gaps and enhance coverage to reduce outages and time to resolution, implementing telemetry for operations to increase reliability, availability, and confidentiality of products and services.

  • Architectural Expertise: Develop architecture and data flow diagrams, and be able to speak to frameworks, protocols, and external dependencies of your team's products.

  • Automation and Scripting: Use your knowledge of scripting languages and modern software methodologies to develop, manage, and automate services and processes.

  • Code Reviews: Perform intermediate code and peer reviews using modern software methodologies, sometimes with help from senior engineers.

  • Deliver Rework-free Solutions: Deliver solutions that require little rework, directly contributing to team success and satisfying customer and business needs.

  • Collaboration: Collaborate with team members to implement best practices based on software and systems requirements.

  • Security Analysis: Analyze security metrics, vendor announcements, threat intelligence, and reports to complete remediation work items.

  • Mentorship: Mentor and teach lower-level staff regarding our complex platforms and systems.

  • Vulnerability Remediation: Remediate configurations, system vulnerabilities, and risks assigned by priority.

  • Flexibility: Perform additional duties as assigned.

This isn’t just about ticking off tasks on a list. It's about making a significant, positive change in BECU’s journey, where your contributions are valued, and your growth is continually fostered.

WHAT YOU’LL GAIN:

  • Opportunities for continuous learning and career advancement.

  • Engage in meaningful work that makes a significant impact on BECU’s technological journey.

  • Be part of an innovative team where your ideas and contributions are valued.

  • Work with the latest technologies and methodologies in cloud computing, automation, and IT infrastructure.

  • Gain and provide mentorship, enriching your knowledge and that of others.

  • Hone your skills in deploying and maintaining secure systems.

  • Experience a supportive environment that values work-life balance and employee well-being.

QUALIFICATIONS:

Minimum Qualifications:

  • Bachelor's degree in computer science or related discipline, or equivalent work experience required.

  • Minimum 5 years of related functional experience required.

  • Experience in one or more of the following disciplines required: Business Analysis, Business Intelligence, Cloud Computing, Unified Communications, Virtualization, Web and Application Development, Infrastructure Services: Enterprise Maintenance and Support, Infrastructure Support, Desktop and Client Support.

  • Technical focus in two or more of the following disciplines required: Microsoft Azure IaaS/PaaS, SaaS, Hypervisor, Enterprise SANs, Backups, Microsoft M365, Operating Systems, Hardware Solutions, Infrastructure-as-Code, or other modern enterprise infrastructure systems.

  • Demonstrated experience designing, configuring, maintaining, and troubleshooting products, services, and complex systems to production in a team environment required.

  • Proficient implementing security in a multi-tiered application required.

  • Proficient verbal and written skills to effectively communicate are required.

  • Ability to work well in a hybrid team environment required.

  • Proficient with agile methodologies and lean principles (e.g., Scrum, Kanban, Demos, Retrospective, etc.) required.

  • Occasional travel (up to 10%) may be required to/from BECU facilities.

  • Full-time hours required, with additional hours as necessary.

  • On-call support rotations to provide 24 x 7 coverage will be required.

Desired Qualifications:

  • Any certification in Microsoft and/or competing Cloud Technologies (AZ-900, AZ-104, AWS Certified Cloud Practitioner) preferred.

  • Demonstrated experience using ITIL, traditional infrastructure and service management and modern software delivery practices, end-to-end automation concepts, and how to leverage tools to achieve these goals.

  • Proficient in how to troubleshoot, monitor, integrate, configure, and administer SaaS applications and/or internal platforms for BECU's use preferred.

  • Previous experience using two or more scripting languages (Ex. PowerShell, Python) with optimizing and debugging preferred.

  • Knowledge of more complex security methods preferred.

JOIN THE JOURNEY:

Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don’t just fill a role, but fuel the growth and success of BECU? This is more than a job – it’s a chance to elevate your career, skills, and future, all while contributing to the robust technological landscape of BECU.

Embrace the opportunity to grow with us. Apply now, bring your expertise to the table, and let’s achieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now. #BECU #YourGrowth #BECUJourney

EEO Statement:

BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Job Alerts: If you would like to be kept informed of new potential opportunities, click here (https://becu.wd1.myworkdayjobs.com/en-US/External/jobAlerts) . You will be asked to create an account if you do not already have one.

From our very beginning, BECU has been about people helping people. As a financial services cooperative, our purpose has and always will be the same: we work together to best serve our members and improve the financial well-being of our community. More than 80 years and one million members later, we're still rooted in our values, practices and mission - and even more passionate about our future.

As one of the nation's leading credit unions, we're not driven by profit. We're owned by our members and their interests are at the core of everything we do. Now we're growing faster than ever before--but we'll never forget our roots. To continue doing right by our members, we believe we must first do right by our people. Here, you'll receive the resources and support you need to learn, grow and build a meaningful career. Because we know it's our people who make us special.

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