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Day to Day

The Senior Sales Operations Analyst will support our fast-growing customer success team. The ideal candidate must have exceptional Excel skills, be highly analytical, be able to run in-depth data analysis, have the ability to build relationships and have a good understanding of Customer Relationship Management (CRM). We're looking for a self-starter who thrives in a fun but results-oriented work environment, passionate about delivering measurable results and enjoys working on a wide variety of projects.

Responsibilities

• Collaborate with the greater Sales & CS Operations team to improve and maintain team efficiency

• Responsible for providing day-to-day support in assigned regions/countries by monitoring data and responding to inquiries from internal Sales & CS team members

• Support advanced operational processes, analysis and revenue goal delivery

• Diagnose and solve technical problems within existing systems and processes

• Quickly gain a deep understanding of our CRM and Sales/CS processes

• Deliver data-based customer insights used to advise the actions of CS, Sales and Finance teams

Skills/Competencies

• 4+ years experience in Sales, CS or Finance

• 3+ years experience in operations, analysis or a business support role

• Advanced skill in Excel, Powerpoint, and Google suite of products (Docs, Sheets, and Slides)

• Advanced skill in Tableau, Google Data Studio, or other data visualization software.

• Experience with SQL (MySQL, Python, Snowflake and PostgreSQL) and CRM systems

• Ability to examine large sets of data and provide meaningful insight with high attention to detail and accuracy

• Excellent communication and presentation skills.

Salary Range Transparency

US Remote 60,000 - 90,000 USD per year

Austin 60,000 - 90,000 USD per year

NYC Metro Area 72,000 - 104,000 USD per year

San Francisco Bay Area 80,000 - 120,000 USD per year

Salary Range Disclaimer

The base salary range represents the low and high end of the Indeed salary range for this position in the given work location. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range(s) listed is just one component of Indeed's total compensation package for employees. Other rewards may include quarterly bonuses, Restricted Stock Units (RSUs), a Paid Time Off policy, and many region-specific benefits.

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Indeed does not pay placement fees for unsolicited resumes or referrals from non-candidates, including search firms, staffing agencies, professional recruiters, fee-based referral services, and recruiting agencies (each individually, an "Agency"), subject to local laws. An Agency seeking a placement fee must obtain advance written approval from Indeed's internal Talent Acquisition team and execute a fee agreement with Indeed for each job opening before making a referral or submitting a resume for that opening.

Reference ID: 45411

The deadline to apply to this position is February 26, 2025. Job postings may be extended at the hiring team’s discretion based on applicant volume.

Reference ID: 45411