Easter Seals Jobs

CTG is seeking to fill a Business Systems Analyst VII opening for our client based in Buffalo, NY.

Duration: 6 months, with potential for extension or hire

Location: Remote

Overview :

Provides short and long-term strategic direction for the units and applications in line with the goals of department and clients supported. Assists in managing client relations and expectations, as well as business relationships and technology solutions of assigned application(s) Company-wide. Provides guidance as Subject Matter Expert for enterprise initiatives, complex discretionary projects, compliance/regulatory, and required contractual projects (i.e. system releases). Serves as knowledge resource and mentor for less experienced personnel and for complex and sensitive project initiatives. Builds teams application knowledge, consultancy on functional specifications, testing, research analysis, and following Combined Project Methodology. Works with business lines in defining optimum functional approaches to achieve efficient and effective systemic solutions and ultimately improve the Company's Technology Portfolio and Software Development.

Primary Responsibilities :

• Consult with client management in the analysis of short and long-range business requirements and recommend innovations that anticipate the future impact of changing business requirements. Responsible for building a positive client relationship.

• Build rapport within the organization. Develop a professional level of communication and cooperation. Maintain relationships with vendors and professional organizations.

• May translate requirements to assist staff in preparing detailed specifications for system enhancements. Recommend designs based on business requirements and technology requirements. Identify issues and concerns.

• Demonstrate a strong understanding of the business environment and needs within the area of responsibility to understand technical, business and operational impacts of a project or problem.

• Responsible for development of staff members by providing guidance and sharing knowledge.

• Manage and oversee the execution of complex project plans on assigned applications.

• Complete status reports and present projects, status or activities to senior management as required.

• Manage the client relationship with the lines of business, emphasizing project execution and production support related to their supporting applications. Serve as a client liaison with internal and external application stakeholders to review status of initiatives, compliance/regulatory changes and contractual and/or system maintenance changes.

• Serve as subject matter expert (SME) to the team in application functionality and testing efforts of application changes, and inclusive of reviewing business requirements, functional specifications and preparing and executing testing; may assist in coordinating completion of integrated testing efforts.

• Recommend application designs based on business requirements to support internal and external customer needs. Ensure identification and resolution of issues and concerns to proactively minimize any negative impact to owners of assigned applications, and their users, customers and clients.

• Recommend and initiate new policies and procedures which improve performance and effectiveness of the department.

• Recommend new technology and related policies or processes to enhance applications and ensure technical support to clients is efficient and effective to meet internal and external customer needs. Provide functional feedback to application owners on current or proposed vendor software, including what the application does and how it supports pre-defined business needs.

• Complete status reports on system changes; present projects, status or activities to senior management to ensure the technology portfolio is efficiently and effectively supporting applications that meet Bank business needs.

• Recommend and initiate new policies and procedures that improve performance and effectiveness of the department.

• Demonstrate a strong understanding of the business environment and needs within the area of responsibility to understand technical, business and operational impacts of a project or problem.

Education and Experience Required :

• Combined minimum of 10 years; higher education and/or operational/business analytics/systems development experience.

• Experience on large system enhancements, conversions and production problem resolution.

• Complete understanding of the system development life cycle.

• Familiarity with application development support software and hardware platforms.

• Extensive application, product knowledge experience with skills, application(s) and functions of the technology area being led.

• Excellent verbal and written communication skills.

• Excellent organizational skills.

• Excellent time management skills.

• Excellent lateral thinking skills.

• Excellent problem-solving skills.

• Experience in Jira, Confluence, ServiceNow, Ariba required.

Education and Experience Preferred :

• Bachelors degree.

• Experience preferred: Operational readiness (cyber reviews, controls testing, app support documentation, etc.); Tech application resiliency (monitoring, dev ops automation); Incident management metrics; Agile scrum metrics (predictability scores, defect/code quality); Solution architecture documentation; Remediation of risk or audit findings; EOL software/hardware; Remediation of any exceptions; Vulnerabilities; Server Patching

• Understanding of multiple business areas functions.

• Capable of working on multiple projects of a complex nature.

• SME understanding of applications supported with an advanced knowledge of interfacing/integrated applications.

• Mastered knowledge and focus of the entire system and support projects outside of normal BAU.

• Ability to effectively use project management, word processing and spreadsheet applications.

• Good understanding of the Bank's application framework.

• Familiar with application development software and hardware platforms.

• Ability to assert ideas and gain support and commitment from others.

• Ability to encourage teamwork and serve as role model when leading and directing others.

• Ability to understand technical, business and operational impacts of a project or problem.

• Self motivated and able to motivate others.

• Ability to handle multiple tasks.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided . For additional information, please contact Recruiter at krista.eckard@ctg.com . Kindly forward this to any other interested parties. Thank you!

The expected base salary for this position ranges from $99, 000 to $141, 000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.

About CTG

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work Certified™ company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.