Easter Seals Jobs

Business Analyst II

About the Role

We are seeking a skilled and experienced Business Analyst with a strong background in eligibility systems and prior experience working with state agencies. The ideal candidate will have a deep understanding of public assistance programs, eligibility determination processes, and state-level regulations. This role requires excellent analytical skills, the ability to communicate effectively with stakeholders, and a keen eye for detail to ensure the delivery of high-quality solutions.

Responsibilities

Requirements Gathering and Analysis:

• Collaborate with stakeholders, including state agency representatives, to gather and document business requirements.

• Analyze and interpret eligibility policies and regulations to ensure compliance.

• Conduct gap analysis to identify areas for improvement in existing eligibility systems.

System Design and Development:

• Work with technical teams to design and develop eligibility systems that meet business needs and regulatory requirements.

• Create detailed functional specifications and user stories.

• Assist in the development and implementation of system enhancements and new features.

Project Management:

• Participate in project planning, scheduling, and coordination.

• Monitor project progress and provide regular status updates to stakeholders.

• Identify and mitigate project risks and issues.

Testing and Quality Assurance:

• Develop and execute test plans to ensure system functionality and compliance.

• Conduct user acceptance testing (UAT) and coordinate with stakeholders for feedback.

• Document and track defects and work with development teams to resolve issues.

Training and Support:

• Create training materials and conduct training sessions for end-users.

• Provide ongoing support and troubleshooting for eligibility systems.

• Assist in the development of user guides and documentation.

Stakeholder Communication:

• Serve as a liaison between state agencies, business users, and technical teams.

• Facilitate meetings and workshops to gather feedback and ensure alignment.

• Communicate complex technical concepts in a clear and concise manner.

Basic Qualifications for Consideration

• Bachelor’s degree in Business Administration, Information Systems, Public Administration, or a related field.

• Minimum of 10 years of experience as a Business Analyst, preferably with a focus on Eligibility systems.

• Experience working with state agencies or public sector clients.

• Strong understanding of public assistance programs and eligibility determination processes.

• Proficiency in requirements gathering, documentation, and analysis.

• Excellent communication, interpersonal, and presentation skills.

• Ability to work independently and as part of a team.

• Experience with project management methodologies and tools.

• Knowledge of relevant software applications and technologies.

Preferred Qualifications for Consideration

• Master’s degree in a related field.

• Certification in Business Analysis (e.g., CBAP, CCBA).

• Experience with Agile or Scrum methodologies.

• Familiarity with data analysis and reporting tools.

Flexible Working

At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.

In this role, you can expect the following working conditions:

• Remote work: Enjoy the convenience of working from home and maximize your time by unplugging at the end of your workday.

• Occasional travel may be required

Working For You

Perks and rewards designed for you:

• Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family's needs and start on the first day of employment.

• Retirement Savings: We will support you as you save for your future.

• Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.

• Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work.

• Great Work Environment: We are proud of our award-winning culture and the recognition we’ve received for our diversity efforts.

Join Us

At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can:

Bring your authentic self to work

Grow and thrive, both personally and professionally

Make a difference with our clients, in our communities, and with the millions of people we support

When you join Conduent, you are engaged in creating the future - both our company’s and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best!

Pay Transparency Laws in some locations require disclosure of compensation-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation or sick time. The estimated salary range for this role is $57,750 - $75,000.