Job Information
Mappedin Senior Accountant in Waterloo, Ontario
Who we are and what we do
Mappedin is a global leader in indoor mapping and spatial data management. Our solutions power billions of square feet of indoor space and guide millions of people visiting malls, stadiums, airports, offices, healthcare facilities, warehouses, universities, and more. We're making maps as powerful indoors as they are outdoors. With custom enterprise solutions, easy-to-use developer tools, and a revolutionary self-service mapmaking platform, we enable our customers to enhance indoor experiences, optimize spaces, track assets, and ensure public safety with AI-powered mapping technology.
For more information about Mappedin, visit mappedin.com
To try out our mapping tools, visit https://app.mappedin.com/editor/
Who you are and what you’ll do
Build the team to automate the order-to-cash process, including responding to both proactive and reactive customer communications related to subscription billing and invoicing issues
Handling changes to customer details and addressing billing queries from customers
Actively manage the CRM data from HubSpot to NetSuite invoicing ensuring data hygiene and integrity as we introduce new workflows, products, and processes
Owning the billing process for processes outside the automation and ensuring accuracy and efficiency when posting customer invoices
Ensuring timely and complete collections, enforcing payment terms, and driving improvement of the collections process
Posting of customer payments in a timely manner
Providing reporting related to billings, collections aging, and forecasting needed by the Customer Success and Finance teams
Maintaining accurate customer records as subscription changes occur, including upsell, downsell, churn, and product modification.
Identifying and implementing process improvements in Billing Operations and the revenue accounting cycle
Understanding of revenue recognition, SaaS metrics, and financial reporting surrounding the order-to-cash process Partnering with business stakeholders to identify and action downstream transactions triggered through the billing and/or collections process
Displaying strong analytical skills, attention to detail and Excel skills
Assisting with month end closing
Identifying system or information gaps and proposing and executing sustainable solutions
Preparing ad hoc analysis, reporting, and other related duties as assigned
What are we looking for?
You’re looking for an opportunity to support both tactical and big picture strategy work.
You enjoy working in a collaborative, fast-paced environment
You bring a strategy you learned in a prior role with a scale-up or growing organization.
You’re looking for a team that will empower you to jump into new projects, tackle new challenges, and learn while you go.
Our ideal candidate looks like:
Bachelor’s degree in Accounting, Finance, Business Administration, or related field
5+ years of experience working in a SaaS environment
Proven ability to thrive in a scale-up environment
Have a solid understanding of core GAAP accounting principles and revenue recognition principles for software subscriptions
Are familiar with or can quickly learn tools like HubSpot, QuickBooks Online, NetSuite
Passion for optimizing and automating processes and systems
Are proactive, can take initiative, and manage your workday effectively
Possess strong communication skills and can work collaboratively within a cross-functional team environment
What are some challenges?
We move fast and pivot as needed. We operate with experimental mindsets and are constantly pushing the boundaries of our industry. Because of this, we can’t guarantee exactly what you’ll be working on three months from now but we can guarantee that you will be working on high value projects that will foster your growth along with Mappedin’s. One of our core values is playing for the team. This means that we’re constantly balancing our own goals with the needs of the organization and jump in to help others whenever needed.
Behind the scenes
Mappedin is a remote first company, but also offer the ability to collaborate in person at our Waterloo and Toronto offices. We have a flexible vacation policy and ensure you have the equipment required to unleash your potential. We will do what it takes to get things done and hold each other accountable. We stay curious, take risks, and learn from mistakes. We’re competitive and we like to win together.
We welcome applications from people with disabilities. We provide reasonable accommodations for candidates upon request through the recruitment process. For additional information, please email us at accessibility@mappedin.com or call us at (519) 594-0102 and ask to speak to a member of the Human Resources team.
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