Easter Seals Jobs

Job Description Summary

We are seeking a dedicated and detail-oriented Change Management and User Experience Analyst to join our team. The ideal candidate will play a pivotal role in ensuring smooth transitions during organizational changes and enhancing the overall user experience across our global organization. This position requires a deep understanding of change management principles and a keen eye for user-centered design, aiming to improve both internal processes and customer satisfaction. As you focus on the people side of change, you will be responsible for creating and implementing components of the overall change strategy and design and delivery of the plans.

Job Description

Essential Responsibilities :

• Change Management – develop and implement comprehensive change management strategies and plans.

• Identify and manage key stakeholders, ensuring their engagement and support.

• Monitor and measure the effectiveness of change initiatives, adjusting as necessary.

• Conduct user research, including interviews, surveys, and usability testing to gather insights into user needs and behaviors.

• Create user personas, journey maps and user flows to inform design decisions.

• Collaborate with cross-functional teams to ensure the user-centered design principals are applied.

• Analyze user feedback and data to identify areas for improvement and drive continuous enhancements.

• Facilitate workshops and meetings to gather input and foster a collaborative environment.

• Maintain detailed documentation of change management processes, user research findings, and UX design artifacts.

Required Qualifications:

• Bachelor’s degree in business administration, Psychology, Human-Computer interaction, or a related field, or equivalent work experience.

• Demonstrable experience in change management and user experience analysis.

• Strong understanding of change management methodologies and UX design principals.

Desired Characteristics:

• Certification in change management (e.g., PROSCI, APMG) and UX design (e.g., Nielsen Norman Group) is a plus.

• Experience gained within Human Resources

• Proven experience in implementing enterprise-wide HR change management initiatives that has led to user adoption.

• Must have exceptional communication and interpersonal skills.

• Proficiency in UX design tools such as Sketch, Figma, Adobe, Miro, or similar

• Detail orientated with good analytical and problem-solving skills.

• Articulate, adaptable, with excellent inter-personal and cross-cultural skills.

• Eye for detail, confidence to challenge and ask questions.

• Can-do attitude with a strong sense of accountability as well as interdependence.

• Ability to work under broad or limited supervision.

• Excel, Word and PowerPoint skills; quick adaptability to systems, tools and processes.

Flexible Working

• GE supports and encourages flexible working arrangements, where possible, and recognises the benefits to employees of having a positive work-life balance.

Total Reward

• At GE Aerospace we understand the importance of Total Reward. Our flexible benefits plan, called FlexChoice, gives you freedom, choice and flexibility in the way you receive your benefits, as well as giving you the opportunity to make savings where possible. As a new joiner to GE we are pleased to be able to offer you the following as default in your benefit fund, which you then can tailor to meet your individual needs; Performance based annual bonus, Non-contributory Pension, Life Assurance, Group income protection, Private medical cover and Holiday Hourly equivalent of 26 days, with flexible option to buy or sell.

Security Clearance:

• Baseline Personnel Security Standard (BPSS) clearance is required and must be maintained for this role. Please note that in the event that BPSS clearance cannot be obtained, you may not be eligible for the role and/or any offer of employment may be withdrawn on grounds of national security. Please see the link below for further details regarding the requirements for BPSS clearance: BPSS (http://www.gov.uk/government/publications/government-baseline-personnel-security-standard)

Right to Work:

• Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, under the applicable UK immigration rules as may be in place from time to time, it may be that candidates who do not currently have the right to work in the UK may not be appointed to a post if a suitably qualified, experienced and skilled candidate who does not require sponsorship is available to take up the post. For further information please visit the UK Visas and Immigration website. (http://www.gov.uk/government/organisations/uk-visas-and-immigration)

Additional Information

Relocation Assistance Provided: No

#LI-Remote - This is a remote position