Job Information
QPS EMPLOYMENT GROUP Customer Service Representative in REESEVILLE, Wisconsin
JOB REQUIREMENTS: If you\'re a people person with a background in agriculture, we have the perfect fit! This role is responsible for maintaining a positive relationship with customers at this local manufacturing company in Reeseville, WI. Join this growing team, apply now! Customer Service Representative Responsibilities: - Receive and process customer orders accurately and efficiently using our CRM system - Serve as the first point of contact for customer inquiries via phone, email, and in-person visits - Investigate and resolve customer complaints promptly and professionally - Collaborate with the quality control department to address product quality issues reported by customers - Ensure timely follow-up with customers regarding the status of their orders and complaints - Maintain detailed records of customer interactions, transactions, inquiries, and complaints for future reference ***** OTHER EXPERIENCE AND QUALIFICATIONS: - Proven experience in a customer service role, preferably within a manufacturing or agricultural environment - Excellent verbal and written communication skills to effectively interact with customers and internal teams - Strong analytical and problem-solving abilities to address customer complaints and ensure satisfactory resolutions - Ability to prioritize tasks and manage time efficiently in a fast-paced, growing company environment - Collaborative attitude with the ability to work effectively as part of a team and independently when required - Meticulous attention to detail to ensure accuracy in order processing and complaint resolution ***** APPLICATION INSTRUCTIONS: E-Mail a Rsum: beaverdamresumes@qpsemployment.com Apply Online: https://jobs.qpsemployment.com/jobs/736751 This position is listed by a private employment agency. The agency is the legal employer. No fee will be charged of the job applicant.
