Job Information
Hackensack Meridian Health Mgr, Hip and Knee Program - F/T Day in Red Bank, New Jersey
Overview
Our team members are the heart of what makes us better. At Hackensack Meridian
Health we help our patients live better, healthier lives — and we help one another to
succeed. With a culture rooted in connection and collaboration, our employees are
team members. Here, competitive benefits are just the beginning. It’s also about how
we support one another and how we show up for our community. Together, we keep
getting better - advancing our mission to transform healthcare and serve as a leader of
positive change.
The Mgr, Clinical Program is responsible for coordination and daily operations of the Riverview Joint and Spine program The manager acts as an clinical resource to staff, physicians, and patients regarding the program. Represents Riverview’s Joint and Spine Center on the hospital leadership team, reporting on relevant data and key metrics. Responsible for developing and managing the budgets for assigned areas, including monitoring and analyzing key financial indicators and performance metrics. This includes modifying business activities as needed in response to changing financial situations.
Responsibilities
Participates, develops, implements, and evaluates the certification compliance for the program (i.e. TJC, DOH, CMS). Maintains required audit logs for quality control and care standard compliance
Interprets, implements and enforces department and program- specific policies and procedures. Maintains current knowledge of state/government regulatory standards and requirements. Maintains knowledge of standards in guiding all aspects of patient care.
Assists the medical director , Ensures communication among physician, patient, and outside referral sources is accurate and timely.
Functions responsibly as a clinical manager. Collaborates with interdisciplinary teams when appropriate and consistently utilizes appropriate teaching methodology based upon the learning needs of the patients and staff. Develops instruction sheets, order sheets and checklists pertaining to protocols.
Develops, implement and maintains policy and procedures department wide. Consistently meets with team members, physicians and management for understanding of protocol and plans follow up.
Communicates in a professional, courteous manner with patients, families, visitors, team members, and physicians to promote high quality care and superior levels of service. Ensures patients are treated promptly and questions and concerns are dealt with in a timely manner.
Tracks, analyzes, and reports on relevant data and metrics as needed and/or requested. Develops, recommends and/or implements actions or process improvements as appropriate.
Promotes patient satisfaction through demonstrated commitment to providing excellent service by interacting in a friendly, helpful manner. Communicates potential patient satisfaction issues to the office of patient experience and nursing leadership
Other duties and/or projects as assigned.
Adheres to HMH’s Organizational and Managerial competencies and standards of behavior.
Qualifications
Bachelor’s degree in nursing.
Minimum of 3 years of experience in related field.
Experience with elective hip and knee /Orthopedic population preferred
Minimum of 1 years of leadership experience.
Current valid NJ RN license.
BLS Certification.
Proficiency in MS Office, Excel and EPIC.
Job ID 2024-158577
Department R-RHB ADMIN
Site Riverview Medical Center
Job Location US-NJ-Red Bank
Position Type Full Time with Benefits
Standard Hours Per Week 40
Shift Day
Shift Hours Day
Weekend Work No Weekends Required
On Call Work No On-Call Required
Holiday Work No Holidays Required
