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NCSU/Campus Enterprises Floor Supervisor in Raleigh, North Carolina

Essential Job Duties NC State Dining offers opportunities for employment across our retail and hospitality units. We offer competitive pay and opportunity for learning, growth, and promotion. Dedicated and experienced dining professionals are available to provide on-the-job training and support to help you meet your full potential.

We are seeking individuals to Join our Pack as a Temporary Floor Supervisor. Successful candidates will work at One Earth dining facility located in the Talley Student Center on the campus of NC State University.

Essential Job Duties: Organize and manage the dining room to Maintain operations in One Earth for the PM Shift. Supervise all employees on their shift. Ensuring Unit SOPs are being followed and staff are on task. Provide professional redirection as appropriate. Assist with closing duties as necessary. Provide excellent customer service. Other duties as assigned to ensure NC State Dining business needs are met. Position may be asked to assist in other locations as necessary.

Superior work performance may provide an opportunity to renew employment and/or advance into a benefits eligible permanent position.

NC State Dining provides campus wide food services to students, staff, and faculty on the North Carolina State University Campus. NC State Dining operates 11 cafes, 3 food courts and 6 dining halls, 3 markets, 2 restaurants, vending, a nutritional counseling service, and a catering department. The department employs approximately 1000 temporary and student employees and approximately 165 permanent EHRA and SHRA employees.

This is an hourly position, that includes a State required 32-day break at the end of 11 months.

Work Schedule 12pm to 8pm Sunday-Thursday; hours are subject to change based on business needs Other Work/Responsibilities Be an ambassador for NC State Dining and the university as a whole and enrich the quality of life for the campus community and support student success. Work as a cohesive team member and play an integral part in creating a positive work environment. Minimum Experience/Education High School Diploma or equivalency. Demonstrated possession of the competencies necessary to perform the work will also be considered. Experience in a similar capacity. Department Required Skills Communicate effectively with customers, supervisors, and peers. Provide outstanding customer service, including the ability to remain professional and respectful under pressure when dealing with difficult situations. Ability to process credit card and One Card transactions as required. Ability to work in a fast-paced environment and adapt to the changing customer volume level. Ability to work well as part of a team. Intermediate computer skills including the ability to learn new department specific software. Ability to follow written and/or verbal instructions. Excellence in completing all tasks. This position requires standing for long periods of time, walking, bending, twisting, pulling and pushing. Because of the nature of a food service operation and working in a kitchen, you must be able to work in extremely hot and cold conditions. Must be able to lift up to 30 lb with or without reasonable accommodation. Contribute to maintaining a Grade A sanitation rating of 95% or better. Preferred Years Experience, Skills, Training, Education Experience working in a high-volume restaurant/food service. Supervisory experience Required License or Certification ServSafe certification is a plus Valid NC Driver's License required? No Commercial Driver's License Required? No

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