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TEKsystems Eligibility Specialist in Raleigh, North Carolina

Description:

This Eligibility Specialist is responsible for reviewing paratransit application materials, supplemental intake, and professional verification forms, conducting in-person screening for applicants, and performing functional assessments with applicants to determine eligibility for patient paratransit service. This ES

is also responsible for maintaining accurate documentation and providing final eligibility determinations to the client.

Apply information obtained to determine the patients capability to ride fixed-route transportation independently

• Provide required forms to administrative personnel for data entry and eligibility letter generation

• Participate in staff meetings with leadership and/or Client

• Participate in community outreach and education as needed

• Complete all necessary reports, and paperwork and maintain ongoing applicant tracking logs and reports for MTM and Client within the contractual deadline

• Process mail-in applications within the contractual deadline as assigned

• Assist with conducting phone calls to applicants and providers

• Conduct phone interviews, as needed

• Input all information into Client software (Trapeze) and other software as appropriate

• Participate in the appeals process, upon request

• Maintain a positive attitude when interacting with individuals, Support Staff, and caregivers

• Work with management and the Client to follow through on service issues, troubleshooting problems, concerns, complaints and training

Qualifications:

• Ability to work flexible hours

• Ability to adapt to a rapidly changing environment

• Ability to work under limited supervision

• Ability to make clear and factual observations

• Additional language skills are preferred

• Ability to maintain high level of confidentiality

• Ability to work well with the elderly and individuals with disabilities

Hours:

Office Setting Monday - Friday 40-hour work week

8- 4:30

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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