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FirstService Residential Community General Manager in Raleigh, North Carolina

Job Overview:

As aGeneral Manager,you’llbe responsible forManaging andadministeringthe day-to-day operations oftheCommunity Associationincluding allfinancial management, property management,governanceand staff management.

Your Responsibilities:

  • Provide input andassistthe Board with the preparation of the Association’s annual budget

  • Be responsible forthe daily implementation of the annual budget, perform generalfinancial managementand recordkeeping

  • Assist Association and In House counsel on collection matters andmonitormaintenance fee accounts

  • Monitorand report monthly financials

  • Prepare specifications needed for all services received by the Association (e.g., landscaping,snow, trash, insurance, pool, etc.)

  • Manage bid process, review bid spec proposals and comparison spreadsheets andmakeboard recommendations asappropriate.

  • Negotiate Association contracts for routine services, subject to the Board’s approval, andAssociation counsel as needed.

  • Ensure maintenance of all files,recordsand correspondencein accordance withcompanyprocedures and good business practices

  • Prepare Board meeting agenda, monthly management report and all other reports andmaterial needed for Board Packet; distribute one week in advance of meeting

  • Coordinate activities of association professionals including attorneys, auditing firms andengineering firms

  • Establishandmaintainannualcalendarindicatingall association activity, deadlines, election, meetings, projects, etc.

  • Team building to unite staff and create a cohesive working environment.

  • Manage performance and discuss concerns regularly of all direct reports and team members.

  • Enforce the use of policies,toolsand programs by staff in the day-to-day management and operations and ensure proper adherence throughout business unit.

  • Support the roll out and implementation of company & business unit initiatives and strategies.

Skills & Qualifications:

  • Bachelor’s Degree or equivalent relevant work experience

  • Minimum 7 years relevant work experiencerequired, preferably in hospitality,propertyor facilities management

  • Minimum 2 years project management experience

  • Experience managing large direct or indirect staff

  • Possessworking knowledge of budgets and fiduciary responsibility

  • Demonstrateddecision making ability

  • Demonstratedwritten and verbal communication skills

  • Working knowledge of legislationimpactingproperty management, preferred

  • Strong understanding of proposal/bid process

  • Possession of or willingness to obtain CMCA/AMS certificationrequired

  • Critical thinking, problem solving, judgement and decision-making abilities are necessary.

  • Proficiencyin computer programs like Microsoft Office, Outlook and Windowsrequired.

  • Ability to work with sensitive and/or confidential information.

What We Offer :

As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental,andvision.In addition, you will be eligible for time off benefits, paidholidaysand a 401k with company match. Occasional travel may berequiredto attend training and other company functions.

Compensation : $100,000.00 - $120,000.00 annually

Disclaimer Statement:

The above information in this description has been designed toindicatethe general nature and level of work performed by employees within this classification. It is not designed tocontainor be interpreted as a comprehensive inventory of all duties, responsibilities, and qualificationsrequired ofemployees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules,dutiesand responsibilities to this job at any time.

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