Job Information
NIELSEN CONSUMER LLC Client Manager in RACINE, Wisconsin
JOB REQUIREMENTS: Company Description R25_0002531 At NIQ, we deliver the most complete and clear understanding of consumer buying behavior that reveals new pathways to growth.We are looking for a Client Manager to add to our Customer Success team. This is a hybrid position and requires being onsite in Racine, WI once a week. It also will require occasional to Chicago for important team meetings.Job Description As a Client Manager, you\'ll be part of a team of experienced industry insights experts with the main goal to delight clients; supporting them for informed business decisions through delivery of analysis and insights on industries, markets and consumers using NIQ data with NIQ tools, following NIQ standards. You\'ll also be responsible for strong execution of the Service Model as well as guiding and coaching more junior members. Responsibilities: Work as a master of propriety NIQtools and metrics and use these to help solve clients\' business questions. Work closely with the CS Consultants to transform customer experience. During briefing sessions, independently respond to field business questions and develop analytical outlinesthat leverage multiple NIQ solutions into a cohesivestory. Simplify/visualize data and translate numbers into a compelling story for clientswith insightful callouts and actionablerecommendations. Prepare and present insights/recommendations as per Academy Silver graduate level; i.e. always using SCQA and AP efficiently. Drive customer satisfaction through analyses and delivery of relevant and impactful insights. Lead generation:Identifyrevenue leads in an independent way and takeownershipin partnering with AD to convert these intorevenue opportunities. Execute strongly based on the service model. Take initiative to remove roadblocks when theyarise. Lead by example, guide and coach juniormembers. Champion an initiative within business unit and provide guidanceto... For full info follow application link. Our commitment to Diversity, Equity, and Inclusion NielsenIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion/ ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/B64B340C3E814EC0
