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Western Union Associate, AML Compliance in Quezon City, Philippines

Associate, AML Compliance (Government Sanctions and Interdiction) – Quezon City, PH

Are you looking to play an impactful role in helping combat financial crime? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it’s time to join Western Union as a Associate, Anti-Money Laundering (AML) Compliance.

Western Union powers your pursuit.

In this role, you will become a member of our Government Sanctions and Interdiction (GSI) department where you will be responsible for providing support on our AML Compliance programs. Work is likely to be a mix of both on-line and off-line duties.

Role Responsibilities

  • Performing money transfer management and information verification.

  • Conducting investigations and making decisions following AML procedures.

  • Handling Customer or Agent inquiries received over the phone or email.

  • Helping the business look at ways of improving its customer experience and making recommendations on any process improvements.

Role Requirements

  • Bachelor’s degree or equivalent.

  • Fluency in English with outstanding verbal, written and listening skills is mandatory. Other languages will be considered a plus.

  • Good analytical skills.

  • Independent decision-making skills with high attention to detail.

  • Ability to multitask and navigate multiple systems at the same time.

  • Computer literacy.

  • Willingness to work in rotating shifts (including weekends and holidays), according to business needs.

  • Experience in Customer Service and/or AML Compliance field would be an advantage.

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company — transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the below benefits specific to your location and note that your recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your Philippines specific benefits include:

  • Paid sick leave and vacation leave.

  • HMO coverage with free unlimited dependents from day 1 of employment

  • Performance incentive program / Performance Bonus

  • Unique incentive program

  • Hybrid working arrangement.

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

#LI-HR1 #LI-Hybrid

Estimated Job Posting End Date:

07-05-2024

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

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