Job Information
Hudson Headwaters Health Network Performance Improvement Analyst (Full-Time) in Queensbury, New York
HHHN Mission
To provide the best health care, and access to that care, for everyone in our communities.
HHHN Vision
To pioneer an innovative, sustainable and community-focused health system through comprehensive primary care and diverse partnerships
Proposed Schedule: 40 hours per week. Monday-Friday 8am-4:30pm
Position Summary:
The Performance Improvement Analyst will play a pivotal role in driving continuous improvement activities aimed at enhancing the quality, efficiency, and effectiveness of healthcare delivery across the Network. This role will utilize data analysis, process evaluation, and strategic planning to identify opportunities for improvement, develop actionable insights, and implement solutions that optimize performance and elevate patient outcomes. This position also partners with the team to complete the payer incentive programs, i.e., collaborating to identify data driven solutions aimed at improving patient outcomes related to pay-for-performance incentive programs and value-based payment contracts for the Network.
Essential Duties and Responsibilities:
Gather, compile, and organize data from various sources such as electronic health records, quality reporting systems, and administrative databases. This includes payer rosters, data-mining care gaps, and submitting the records obtained while tracking progress
Analyze quantitative and qualitative data to identify trends, patterns, and opportunities for improvement in clinical and operational performance
Develop and maintain performance metrics, key performance indicators (KPIs), and benchmarks to assess the effectiveness, efficiency, and quality of healthcare services
Conduct root cause analyses to identify underlying factors contributing to performance gaps, adverse events, utilization, or deviations from best practices
Monitor and track performance metrics over time to evaluate the impact of improvement efforts and identify areas for further optimization
Prepare and present performance reports, dashboards, and communicate findings, trends, and progress towards improvement goals to internal stakeholders and multi-disciplinary teams including quarterly quality workgroups
Responsible for Network performance quality improvement reporting through NQRCC and Board of Directors
Ensure the accuracy, integrity, and reliability of performance data and reporting processes through rigorous quality assurance measures, data validation checks, and adherence to data governance standards
Prioritizes patient specific strategies based on factors such as risk stratification, utilization patterns, chronic conditions, and other health related needs
Assist with Patient-Centered Medical Health recognition process for all primary care locations
Oversee and participate in performance improvement projects, coordinating project activities, managing timelines, and ensuring successful project outcomes to support Population Health management
Identify opportunities for targeted CPT II coding initiatives, leveraging EHR functionality to automate when possible
Accountable to uphold the networks mission, vision and core values of quality, appreciation, creativity and sustainability always
Maintain compliance with all company and procedures
Perform additional duties or special projects as assigned
Qualifications:
Bachelor’s degree
Minimum of 3-5 years of experience in healthcare performance improvement, data analysis, or related field; or master’s degree in lieu of experience
Ability to work with a wide variety of people including patients, medical providers, office staff, and volunteers
Knowledge of regulatory and accrediting standards and guidelines, including but not limited to NCQA, CMS, HRSA, and ACO
Knowledge of clinical quality measurement methodologies, quality improvement frameworks, and regulatory requirements related to quality reporting and accreditation.
Excellent project management and organizational skills to manage a variety of tasks
Computer proficiency (MS Office – Word, Excel and Outlook), especially as it applies to the handling of electronic medical records and related databases
Excellent communication, presentation, and interpersonal skills, with the ability to collaborate effectively in a team environment
Detail-oriented, with a commitment to accuracy, quality, and continuous improvement in healthcare delivery
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude
Excellent verbal and written communication skills
Ability to work independently and carry out assignments to completion
The pay rate for this position is $62,000 annually.
