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Federal Aviation Administration Management and Program Assistant in Queens, New York

Summary Incumbent will perform a combination of routine, multiple and varying assignments related to the AFS International Programs & Policy Division, mission under the limited direction of the Office Manager, Front-line Manager, or Administrative Officer in day-to-day operations of the office Responsibilities Applies experience and advanced knowledge to perform administrative assignments for projects/programs; and clerical assignments Has a broad understanding of how administrative assignments contribute to organizational activities. Responsible for compiling, tracking, and analyzing data; providing advanced computer assistance; scheduling meetings; preparing correspondence; providing written or oral explanations of organization policies; and coordinating the implementation of new office policies and systems. Receives visitors and callers. Ascertains the nature of the visit/call and directs the individual to the appropriate office/team. Prepares various reports and composes and prepares routine correspondence such as letters and memorandums. Reviews outgoing correspondence for grammatical and procedural accuracy. May serve as time and attendance focal point for the office. Ensures travel authorizations and other travel documents are prepared accurately and comply with regulatory guidelines. Serves as government Funds Certifier purchase and card enters and transactions procurement into actions. Utilizes a variety of software programs to accomplish assignments. Demonstrates considerable independence in planning time, and coordinates only as needed with the Office Manager, Frontline Manager, and Administrative Officer to prioritize assignments and use assigned resources. Often helps others plan and identify resources to accomplish projects/programs/tasks. Provides files and records management oversight. Demonstrates considerable independence and prioritizes assignments time, and coordinates assigned resources as needed. Contacts are typically internal and external to share information, coordinate efforts, and discuss the statuses assignments. May provide recommendations to improve work processes. Resolves most problems and work issues without assistance. Identifies issues needing attention of Office/Frontline Manager and helps them develop and recommend solutions. Provides guidance to lower level administrative support staff for handling routine problems and issues. Position will be called upon to gather AVS/AFS international statistical data and reports, and participate in analysis utilized in the preparation and issuance of managerial responses to bargaining unit actions, AFS, AVS, and/or FAA. Work is reviewed periodically, typically through status reports and at completion, to ensure policy compliance and alignment with the requirements of projects and/or work activities. Requirements Conditions of Employment We are not accepting applications from noncitizens. Qualifications To qualify for this position at the FV-F level, you must demonstrate in your application that you possess at least one year (52 weeks) of specialized experience equivalent to FV-E, FG/GS-7/8 level. Specialized experience is: Planning and managing the office's daily administrative functions; maintaining automated systems to record, reconcile, validate, and track data; identifying and resolving discrepancies; performing various analytical studies; interpreting and providing guidance; and performing multiple and varying assignments in the areas of financial support, personnel matters, personal property, and travel administration. Applicants should include examples of specialized experience in their work history. Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job. Education Education may not be substituted for experience. Additional Information We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required. The U.S. Department of Transportation strives to ensure that equity, transparency, accountability, collaboration, and communication permeate all that we do for the betterment of the Department, the traveling public, and our nation. As such, DOT values a highly diverse workforce of persons who promote a culture of belonging by respecting the personal dignity and worth of each individual and fostering a positive environment where all feel safe and welcome. If these commitments coincide with your personal ideals and professional aspirations, please consider joining the DOT family. This position is covered by the Department of Transportation's Drug and Alcohol Testing Program. Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a "testing designated position (TDP)" will be subject to random drug and/or alcohol testing. As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA. In lieu of providing a KSA narrative response in the text box listed below each KSA, in your work history, please include work history that describes specific examples on how you meet the answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate. Your answers may be adjusted by a Human Resource Specialist as appropriate. Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the KSA listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration. One, some, none, or all applicants may be interviewed. This is not a bargaining unit position. Links to Important Information: Locality Pay, COLA

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