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Onit System Administrator in Pune, India

Systems Administrator

Location: Pune, Maharashtra, India

Type: Full-Time

Onit, Inc. seeks a Systems Administrator to manage diverse IT infrastructure across global locations. This role involves overseeing Windows and macOS environments, onboarding/offboarding processes, access management, and daily IT operations. The administrator will also contribute to IT projects for efficiency, security, and scalability.

Key Responsibilities:

  • Install, configure, and maintain business applications on Windows and macOS devices.

  • Troubleshoot operating systems, video conferencing, hardware, and software issues.

  • Manage onboarding/offboarding processes and user accounts (Active Directory, Azure AD).

  • Enforce access control policies and maintain device security (MDM with JAMF/Intune, CrowdStrike).

  • Complete ownership of Onboarding and Offboarding process.

  • Manage user accounts, permissions, and groups in Active Directory, Azure AD, and other identity platforms.

  • Implement and enforce access control policies for file systems, cloud services, and internal applications.

  • Good knowledge and experience in SharePoint, Teams, JAMF, Azure, Microsoft licensing, Slack, Ring Central, Cloudflare, Logitech, NVR and CrowdStrike.

  • Respond to and resolve IT support tickets in a timely manner.

  • Manage hardware inventory and coordinate repairs or replacements globally.

  • Maintain hardware inventory and coordinate global repairs/replacements.

  • Handle IT projects like device refresh, SSO implementation, and remote work enablement.

    Required Skills:

  • 4+ years of experience in user administration and end-user management.

  • Proficiency with SharePoint, Teams, JAMF, Azure, Slack, RingCentral, and CrowdStrike.

  • Strong troubleshooting, problem solving, multitasking, and communication skills.

    Preferred Certifications:

  • Microsoft Administrator Associate (MD-100, MD-101)

  • Apple Certified Support Professional

  • CompTIA A+ / Security

    • ITIL 4 Foundation

    About Onit:

  • Onit is a global leader in enterprise workflow solutions, transforming business processes in Legal, IT, HR, and Finance with cutting-edge platforms and smarter workflows.

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