Job Information
Siemens Digital Industries Software Services Operations Specialist in Pune, India
Job Family: Sales
Req ID: 447728
Overview:
As a Services Operations Specialist for Siemens Xcelerator Academy, you will craft, maintain, and optimize Power BI dashboards and reports, perform data analysis, and build visualizations to support business decisions. You will also provide user support and conduct data analysis to improve learning experiences. Additionally, you will manage platform activities such as course catalog updates, live training setups, user registration, and membership management.
Key Responsibilities:
Develop and maintain interactive Power BI dashboards and reports
Perform data analysis to extract insights and support decision-making
Build meaningful reports and visualizations to supervise key business metrics
Collaborate with business teams to understand reporting needs and deliver solutions!
Build, update, and maintain the course catalog on the Siemens Xcelerator Academy
Setup Live trainings (online and In-center) on Siemens Xcelerator Academy platform
Manage student registrations on the Siemens Xcelerator Academy platform, ensuring a smooth and flawless enrollment process
Answering and resolving user queries submitted via mailbox and ServiceNow
Assigning trials of XA memberships
Redeem and provide access to the Learning membership to the users based on SAP order details.
Qualifications:
Bachelor’s degree in Computer Science, Business Analytics, Data Science, or a related field
Solid grasp of data modeling
Experience with Power BI, including DAX, Power Query, and report creation
Familiarity with data integration and connecting to various data sources
Strong analytical and interpersonal skills!
Knowledge of data visualization best practices
Proficiency in Excel
Ability to work closely in a team environment
Experience with learning management systems (LMS) and/or online education platforms
Knowledge of SAP is a plus
We are Siemens.
A collection of over 377,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow!
We offer a comprehensive reward package which includes a competitive basic salary, bonus scheme, generous holiday allowance, pension, private healthcare and actively support working from home.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
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