Easter Seals Jobs

At Pitney Bowes, we do the right thing, the right way. As a member of our team, you can too.

We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.

We actively look for prospects who:

• Are passionate about client success.

• Enjoy collaborating with others.

• Strive to exceed expectations.

• Move boldly in the quest for superior and best in market solutions.

Job Description:

Years of Experience required – 3 -6 years

Job Location - Pune

Impact

Use your skills working with Dot Net experience to develop and maintain large scale client facing enterprise distributed applications. As a software engineer you will be part of a support and development team ensuring the transactional parts of our systems are always up and available. This position is located at our Pune office.

The Job

Technical Support :

• Provide vital technical support to both internal teams and external customers.

• Ensure the seamless operation of software products by diagnosing and resolving complex technical issues promptly.

• Address customer-reported problems effectively.

Root Cause Analysis :

• Conduct root cause analysis to identify the underlying reasons for technical issues.

• Use analytical skills to prevent future problems and enhance system stability.

Automation and Scripting :

• Develop and implement scripts to automate system verifications.

• Manage data imports and exports, ensuring smooth integrations with third-party systems.

Continuous Improvement :

• Collaborate with product teams to recommend enhancements based on findings.

• Contribute to the product’s continuous improvement by providing technical expertise.

User Experience Enhancement :

• Execute necessary maintenance tasks to enhance the overall user experience.

• Ensure optimal performance of software applications through careful analysis and proactive measures.

• Support operationally large scale .Net applications for meeting defined SLAs.

• Production support of client facing application that spans across 20+ countries

• Design, develop, code and test software systems, or applications for softwareas when needed.

• Practice Agile methodologies

• Collaborate with developers, interaction and visual designers, and business stakeholders to deliver responsive user experiences on schedule.

• Design, build, and maintain efficient, reusable, and reliable operational automation process and code.

• You will be responsible to ensure the best possible performance, quality, and responsiveness of applications.

• Identify bottlenecks and bugs, and devise solutions to mitigate and address these issues.

• Work with a team of individuals who provide Production Support and Maintenance of some Enhancement implementation.

• Maintain and update standard documentation.

• Support customers by responding within the designated service-level agreement (SLA) to incoming calls, chat, and web-based inquiries.

• Willing to work in rotational shifts including supporting rotational weekend on calls.

Qualifications & Skills required

Strong knowledge of .NET web framework

• UG - B. Tech/B.E./MCA

• 3-6 years developing and supporting web-based applications.

• Proficient in .Net/.Net CoreandMicrosoft SQL Server.

• Familiarwithunderstand monitoring tools – Dynatrace, SCOM, Pager Duty.

• Familiar withhave understand of DevOps tools – Jenkins, Ansible.

• Familiar with AWS cloud platform and supporting cloud infrastructure and services.

• Strong understanding of support processes with SLAs, ERT, ORT.

• Ability to triage and publish RCAs for scalable systems issues.

• Experience with popular web application frameworks.

The Team

Pitney Bowes (NYSE:PBI) is a global shipping and mailing company that provides technology, logistics, and financial services to more than 90 percent of the Fortune 500. Small business, retail, enterprise, and government clients around the world rely on Pitney Bowes to remove the complexity of sending mail and parcels. For additional information visit Pitney Bowes at www.pitneybowes.com .

Only Talent Matters at Pitney Bowes

Pitney Bowes is an equal opportunity workplace. To remove unconscious biases from our hiring process, we encourage ‘Blind Applications’ from candidates applying for jobs at Pitney Bowes. This means that details such as gender, caste, religion, nationality, and age are omitted from applications. And candidates can choose to reveal only their first or last name on the application.

Watch the video here: https://www.youtube.com/watch?v=dNB-K5KFU78

Watch the videos below for more information about Life at Pitney Bowes:

• About Pitney Bowes (https://www.youtube.com/watch?v=DDHx_0OV6D4&list=PL06B89F1DD8A5475A)

• Pitney Bowes All Stars

• Pitney Bowes named a Great Place to Work® (https://www.youtube.com/watch?v=7142tMFsZ2M)

• Pitney Bowes COVID Care

• Pitney Bowes Gratitude Video (https://www.youtube.com/watch?v=mbCW_yZyyfY)

Pitney Bowes was the recipient of several coveted Awards:

We will:

• Provide the will: opportunity to grow and develop your career

• Offer an inclusive environment that encourages diverse perspectives and ideas

• Deliver challenging and unique opportunities to contribute to the success of a transforming organization

• Offer comprehensive benefits globally ( P B Live Well )

Pitney Bowes is an equal opportunity employer that values diversity and inclusiveness in the workplace.

All interested individuals must apply online.

Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace.

Women/Men/Veterans/Individuals with Disabilities/LGBTQ are encouraged to apply.

All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.