Easter Seals Jobs

DESCRIPTION

Key Responsibilities:

• Project Management (30%) :

• Manage Service Cloud, Sales Cloud, CPQ, Experience Cloud, and platform projects.

• Exposure to Manufacturing Cloud and Field Service.

• Utilize PM frameworks and tools like Jira.

• Oversee US grooming, prioritization, testing scenarios, functional testing, and smoke testing.

• Manage business stakeholders from product planning, prioritization, US review, execution, conducting workshops, change management, and training.

• Handle project functional and business documentation and conduct SIT/UAT with business.

• Collaborate with multiple stakeholders and align requirements to the platform.

• Perform fit-gap analysis with business requirements to platform capability.

• Participate in large enterprise implementations.

• Salesforce cloud certifications are mandatory.

• General Product Planning (70%) :

• Lead efforts to define and document business success for medium to large initiatives.

• Elicit, analyze, and document functional and non-functional requirements.

• Conduct requirements management activities, ensuring changes are well understood and approved.

• Lead solution assessment and validation to ensure specifications meet business needs.

• Review test plans and participate in testing to ensure solutions meet requirements.

• Conduct problem analysis and escalate complex issues as needed.

• Develop positive relationships with business and technical teams.

• Coach and mentor less experienced business analysts.

• Maintain strong relationships to deliver business value using Business Relationship Management practices.

RESPONSIBILITIES

Competencies:

• Balances Stakeholders : Anticipating and balancing the needs of multiple stakeholders.

• Communicates Effectively : Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

• Strategic Mindset : Seeing ahead to future possibilities and translating them into breakthrough strategies.

• Business Analysis Planning : Identifying activities needed to conduct business analysis, considering the five business aspects.

• Requirements Analysis : Evaluating relationships and interdependencies between requirements.

• Requirements Elicitation : Discovering and documenting functional and non-functional requirements.

• Solution Assessment and Validation : Assessing proposed solutions to ensure they meet business outcomes.

• Solution Design : Creating and defining solution designs that meet various requirements.

• Solution Functional Fit Analysis : Composing and decomposing systems to meet business and technical requirements.

• Solution Validation Testing : Validating changes or solutions to ensure they work as designed.

• Project Issue and Risk Management : Managing the process to identify, assess, and prioritize issues and risks.

• Values Differences : Recognizing the value of different perspectives and cultures.

• Business Need Definition : Defining the business outcome for proposed work.

Education, Licenses, Certifications:

• College, university, or equivalent degree in Computer Science, Information Technology, Business, or related subject, or relevant equivalent experience required.

• This position may require licensing for compliance with export controls or sanctions regulations.

QUALIFICATIONS

Experience:

• Intermediate level of relevant work experience required (3-5 years

Job Systems/Information Technology

Organization Cummins Inc.

Role Category Hybrid

Job Type Exempt - Experienced

ReqID 2406188

Relocation Package Yes