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IBM Aprimo Admin in Pune, India

Introduction

The Finance & Admin Business Analyst is essential to the ongoing profitable operations for one of the most globally recognized and respected companies in the world. By overseeing our financial activities, you will enable IBM to continue to bring to market ground-breaking innovations such as Artificial Intelligence, Cognitive Solutions, Cloud Infrastructure, and Blockchain technologies, to name a few.

Your Role and Responsibilities

  • System Administrator for the workflow management tool Aprimo.

  • Responsibilities mainly revolve around making updates to workflows based on stakeholder requirements, providing Aprimo access, and participating in any conversations related to new work being built into Aprimo.

  • Making updates to multi channel workflows in Aprimo

  • Participate and lead weekly release Planning/Change Control and

  • Handling occasional Aprimo access requests

  • Lead documentation on processes and compliance requirement

  • Develop Aprimo enhancements to attain the compliance requirement in the marketing processes for all CoSA

  • Create, test and validate Aprimo reports

  • Develop, test and validate specialized requirements for data outputs

  • Creating, Developing and testing Aprimo workflow to meet campaign marketing objectives

  • Support deep dive testing for Aprimo changes, updates and clients requirements

  • Perform data validation to ensure Aprimo environment accuracy for Bank vs Non-Bank

  • Support Aprimo workflow testing and changes for different channels Email, Direct Mail and Outbound Calling

Required Technical and Professional Expertise

  • Minimum 2-3 years of experience in campaign management operations

  • Familiarity with advanced marketing automation software tools for Enterprise organizations like Adobe Campaign /Salesforce

  • Aprimo workflows knowledge, understanding and hands-on

  • Aprimo Data Loader experience

  • Aprimo Admin knowledge

  • Hands-on experience in managing end-to-end Aprimo workflows

  • Experience to document processes and changes

  • Exposure to multiple marketing platforms for campaign management operations

  • Troubleshooting experience to resolve any issues and error handling capabilities

  • Maintain technical knowledge by attending educational workshops, reviewing publications

Preferred Technical and Professional Expertise

  • Minimum 2-3 years of experience in campaign management operations

  • Familiarity with advanced marketing automation software tools for Enterprise organizations like Adobe Campaign /Salesforce

  • Aprimo workflows knowledge, understanding and hands-on

  • Aprimo Data Loader experience

  • Aprimo Admin knowledge

  • Hands-on experience in managing end-to-end Aprimo workflows

  • Experience to document processes and changes

  • Exposure to multiple marketing platforms for campaign management operations

  • Troubleshooting experience to resolve any issues and error handling capabilities

  • Maintain technical knowledge by attending educational workshops, reviewing publications

About Business UnitIBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners, and the planet.

This job requires you to be fully COVID-19 vaccinated prior to your start date and proof of vaccination status will be required before your start date. During the Onboarding process you will be asked to confirm your vaccination status, in case you are unable to get vaccinated for any reason, you can let us know at that stage. Please let us know if you are unable to be vaccinated due to medical or religious reasons. IBM will consider such requests on a case by case basis subject to submission of required proof by the candidate before a stipulated date.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementWhen applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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