Job Information
Washington State University Office Assistant 2 - WADDL Business Office in Pullman, Washington
Office Assistant 2 - WADDL Business Office
Online applications must be received before 12:00am on:
January 6, 2025
If a date is not listed above, review the Applicant Instructions below for more details.
Available Title(s):
100I-YNCSNPS - Office Assistant 2
Business Title:
Office Assistant 2 - WADDL Business Office
Employee Type:
Classified
Position Details:
Summary of Duties:
The Office Assistant 2, under general supervision, provides support services to submitting clients of the Washington Animal Disease Diagnostic Laboratory, laboratory personnel, veterinary students, residents and faculty. Triages incoming phone calls, receives and refers visitors, initiates and creates client invoices, and performs various business office functions. Enters data into the laboratory information system database (COFL).
Eligibility and understanding of BSL-2 laboratory safety guidelines and work environment is required.
Essential Job Functions:
35% Reception & Office Operations
25% Client verification & test ordering
15% Send Out Tracking & Resulting
10% Invoicing & Test Resulting
5% Client Account Support
5% Quality Control/Quality Assurance
5% Other
Required Qualifications:
• High School graduation or equivalent and one year of clerical experience; OR equivalent education/experience.
• Physical eligibility required for working in a BioSafety Lab-2 (BSL-2) environment. See the following link for more information. https://www.cdc.gov/training/QuickLearns/biosafety/
• Rotate on weekend duty/holidays when needed.
Preferred Qualifications:
• Customer service experience in a medical and/or veterinary office setting.
• Strong computer skills and competency with Microsoft Office software including Word, Excel, and Outlook.
• Experience using COFL or a similar medical and/or accounting database and software.
• Experience utilizing medical terminology of multiple body systems or in a multi-specialty department.
• Experience with utilizing a Quality System and using and maintaining Standard Operating Procedures (SOPs).
Additional Information:
Area/College:
College of Veterinary Medicine
Department Name:
Washington Animal Disease Diagnostic Lab
City, State, Zip:
Pullman, WA 99164
Department Link:
https://waddl.vetmed.wsu.edu/
Monthly Salary:
$2,889 to $3,811 | Range 32 (Steps A-M) | Successful candidates typically begin at the beginning of the salary range and receive scheduled salary increment increases in accordance with https://https:/app.leg.wa.gov/WAC/default.aspx?cite=357-28.
WSU offers a comprehensive benefits package which includes: paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation and optional supplemental retirement accounts.
For a more detailed summary of benefits offered by WSU for classified staff visit: https://hrs.wsu.edu/wp-content/uploads/2024/01/2024-Benefit-Overview-for-Civil-Se
