Job Information
Brown University Manager of Financial Operations & Customer Receivables in Providence, Rhode Island
Job Description:
The Manager of Financial Operations & Customer Receivables is responsible for the accurate and timely recording of all University deposits originating from many sources via various payment methods.
This position serves as the Financial Analyst for the University Financial Services department, responsible for performing analysis of all payments and deposits, researching adjustments, and executing transactions in various systems, including the reporting, investigation and correction of outstanding bank reconciliation items.
In addition, they provide oversight of the invoicing and collection of the University miscellaneous accounts receivable program through Workday Customer Accounts.
Major Responsibilities include:
Daily processing and analysis of all banking activity for three University bank accounts, including processing of checks, ACH files, returns, wires, credit card revenue and fees, and daily reconciliation of all bank data. Record transactions in University systems, maintaining synchronization with bank originated items.
Develop and utilize reports from various systems to reconcile bank and system transactions; compare and correct data; research and resolve outstanding items on the bank reconciliation reports for the University’s primary bank accounts.
Research errors and determine corrective action. Create and/or edit ad hoc bank transactions and/or prepare journal entries to reallocate between accounts, make corrections for keying errors, or integration errors.
Responsible for the University miscellaneous accounts receivable program – Customer Accounts – transactions, billing and collections. Monitor the review and approval of invoices and adjustments, statements and other collection activity according to policies and procedures. Ensure timely collection of all customer accounts receivable based on University and departmental policies and procedures and collection best practices and regulations.
Develop and maintain internal controls and separation of duties to prevent potential fraud.
Select, train, and supervise 3 direct reports.
Job Qualifications
Education and Experience:
Bachelor’s Degree in accounting, finance or related business concentration or equivalent combination of relevant experience in financial operations, accounting and financial data analysis.
Supervisory experience preferred.
Demonstrated experience in Excel required.
Job Competencies:
Requires professional knowledge of the theory, principles and procedures of accounting, auditing and financial management.
Strong technical and analytical skills to translate data from various sources into user-friendly reports and spreadsheets; Ability to learn new systems and adapt to system changes quickly.
Must be detail oriented and possess exceptional analytical, organizational, administrative, time management skills and the ability to work independently as well as be a productive member of a team.
Possess initiative and judgment to independently problem solve and prioritize.
Ability to independently develop and implement short and long term goals and to prioritize.
Ability to manage time and work independently.
Must be approachable, cooperative, dependable, and committed to working within a team environment demonstrating solid institutional values.
Excellent interpersonal, written and oral communication skills and be able to effectively interact with individuals from various backgrounds.
Knowledge of cash handling and security regulations and procedures.
Knowledge of NACHA and PCI Compliance regulations preferred.
All offers of employment are contingent upon successful completion of a criminal background check.
Benefits of Working at Brown:
Information on the Benefits of Working at Brown can be found here (https://www.brown.edu/a-z/benefits-working-brown) .
Recruiting Start Date:
2025-02-03
Job Posting Title:
Manager of Financial Operations & Customer Receivables
Department:
Financial Services
Grade:
Grade 10
Worker Type:
Employee
Worker Sub-Type:
Regular
Time Type:
Full time
Scheduled Weekly Hours:
37.5
Position Work Location:
Hybrid Eligible
Statement on Equity, Diversity and Inclusion:
All positions require demonstrated ability to work collaboratively with faculty, staff, students, and other Brown and community stakeholders with diverse perspectives and demonstrated ability to contribute to an inclusive environment.
Submission Guidelines:
Please note that in order to be considered an applicant for any staff position at Brown University you must submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions. Please include a cover letter and resume with each position application.
Still Have Questions?
If you have any questions you may contact employment@brown.edu.
EEO Statement:
Brown University is an E-Verify Employer.
As an EEO/AA employer (https://go.brown.edu/equal-employment-opportunity) , Brown University provides equal opportunity and prohibits discrimination, harassment and retaliation based upon a person’s race, color, religion, sex, age, national or ethnic origin, disability, veteran status, sexual orientation, gender identity, gender expression, or any other characteristic protected under applicable law, and caste, which is protected by our University policies.
