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Ensono Associate Mainframe System Programmer-TSS in Providence, Rhode Island

Associate Mainframe System Programmer-TSSRemote - United StatesJR010571

The Associate Mainframe System Programmer of Technical System Services primary duty is to provide expertise in solving system-related problems. Secondary duties involve applying vendor software license keys, and updating hardware configurations.

The position reports to Manager, MF System Programming

Key Areas of Focus for this Role

  • Team members are to be available for and to respond to problem calls from operations, or other mainframe support teams.

  • Research reported issues to determine cause and best circumvention and/or resolution, enlisting resources from other teams and customer, as required to provide best response time.

  • Take actions to implement circumvention/resolution and verify results.

  • Communicate to both customer and management the status of issues at intervals during resolution process.

  • Maintain documentation of issue cause, action, and resolution in the designated problem tracking system.

  • Process configuration changes of processors and equipment to meet the requirements of customers.

  • Maintain list of vendor software used by customers requiring a product enablement code, documentation on means and method of applying the codes, and expiration data on the products. Apply code updates as necessary to keep products functional.

  • Aid and assist other mainframe teams as required to support them and our clients.

What the Ideal Candidate Brings to this Role

Required Qualifications help to assure new Associates are set up for success in their role with Ensono. To be considered for this career opportunity, it is important that you meet all Required Qualifications. Candidates that may meet some, but not all, Other Qualifications are still encouraged to apply.

Required Qualifications

  • Position requires 2+ yrs. supporting MVS z/OS system environments working with components, subsystems, and any attendant OEM products.

  • Candidates must possess thorough understanding of mainframe operating system principals and subsystem components.

  • Team members must be able to work independently and take responsibility for system and subsystem recovery including critical OEM products.

  • Experience using various system monitoring software in problem determination, particularly for performance/response problems.

  • Strong analytical skills required for quick problem determination and isolation of root cause with emphasis on required recovery actions to minimize impact to client business.

  • Able to perform Stand-alone and SVC dumps to aid vendor diagnostics.

WhyEnsono (https://www.ensono.com/company/culture/) ?

Ensono is a place to make better happen – for our clients and for your career. You can do great things through innovation or collaboration, by learning or volunteering, or to promote diversity and inclusion. You can do great things for your own health or for a healthier planet. Whatever it means to you to do great things we want Ensono to be the place you can do it.

We are a client-facing business, but we do encourage clients to allow us to work remotely most of the time so if you are not required to be on a client site, you can choose to work from home or in our Ensono offices.

Some of our benefits include:

  • Unlimited Paid Days Off

  • Three health plan options through Blue Cross Blue Shield

  • 401k with company match

  • Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts

  • Paid Maternity Leave, Paternity Leave, and Sabbatical Leave

  • Education Reimbursement, Student Loan Assistance or 529 College Funding

  • Enhanced fertility coverage

  • Wellness program

  • Flexible work schedule

  • Depending on location, ability to take advantage of fitness centers

As of the date of this posting, a good faith estimate of the current pay scale for this role is $63,000 to $92,000 annually based on a full-time schedule. Please note that placement in the range may vary based on numerous factors including but not limited to skills, experience, internal equity, and business needs. In addition to base salary, other compensation programs, depending on eligibility, include an annual bonus plan based on company and individual performance, and an equity grant under our Associate Equity Appreciation Program.

Ensono is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected basis, in accordance with applicable law.

Pay transparency nondiscrimination statement/posting OFCCP’s pay transparency policy can be found onOFCCP’s website (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf) .

If you need accommodation at any point during the application or interview process, please let your recruiter know or email [email protected] .

JR010571

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