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Job Summary

The Banquet Attendant is responsible for set-up and clean-up of banquet functions as well as monitoring assigned sections during the events to ensure all patrons are served. This position has varying shifts including nights and weekends.

Responsibilities

QUALIFICATIONS:

• Three to six months related experience; or equivalent combination of training and experience

• Requires the ability to read write and speak the English language

• Ability to manage difficult or emotional customer situations; includes the ability to respond promptly to customer needs and requests for service and assistance

• Ability to maintain a high level of professionalism; treats others with respect and consideration regardless of their status or position

• Knowledge of and ability to appropriately interpret and follow policies and procedures

• Knowledge of and ability to adhere to safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly

• Ability to present and express ideas and information clearly and concisely in a manner appropriate to audience whether verbal or written

• Ability to meet the demands of the work schedule to be at work and on time. May occasionally require the ability to work outside of regularly scheduled hours. Schedules may vary based on business need

JOB RESPONSIBILITIES:

• Provides guests with the finest quality of service at all times and in a warm and enthusiastic manner

• Vacuums sweeps mops polishes wipes areas clean before during and after events

• Ensures that the banquet area is maintained in a clean organized and safe condition

• Ensures that at the close of a function and at the end of the workday all banquet rooms are cleared and securely locked

• Ensures all equipment is stored in the designated area

• Is always present in room and greets guests upon arrival

• Maintains banquet and hotel standards of food beverage and quality guest service

• Is available to present menus answer questions and take food and beverage orders

• Cooks or otherwise prepares food according to recipe

• Assists in food production according to menu and number of persons to be served

• Monitors tables in assigned section ensuring all patrons are served

• Clears and cleans tables; resets counters and tables

• Maintains kitchen and wait station by keeping area tidy and clean and stocks assigned areas at the end of each shift

• Ensures tips are reported properly for tax processing

• Other duties as assigned

• Access to back of house areas of the hotel and sensitive information

• Interact and occasionally have unsupervised contact with guests and/or colleagues

• Access and control to sensitive areas in the hotel premises including Master Keys and/or guestrooms and Storage/Liquor Room

• Maintain a high level of trust and responsibility

• Represent the company with certain level of reputation and good character as well as exercise sound judgement

Property Details

Newly Renovated Lobby, Meeting space and brand New Restaurant 'Woodward's'. Travelers will experience Comfort, convenience and contemporary style at the Auburn Hills Marriott Pontiac. Located right off of highway I-75, our hotel provides easy access to a plethora of dynamic destinations. Visitors can spend the day making memories at Auburn Hills, Detroit Zoo, M1 Concourse, Bloomfield Hills and Somerset Mall, or take care of business while enjoying convenience to Volkswagen, GM Powertrain and Chrysler Headquarters. After adventures are done, guests can retreat to our upscale rooms and suites. They can lounge on our pillow top mattresses as their view their favorite shows on our new 50' flat-panel TVs. Satisfy cravings by ordering room service, or visit our newly-renovated Woodward's Restaurant and Lounge for breakfast, lunch, dinner, drinks, and hors d'oeuvres.

Company Overview

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offeringDaily Pay! Ask your Recruiter for more details

• Medical, Dental, and Vision Coverage

• Short-Term and Long-Term Disability Income

• Term Life and AD&D Insurance

• Paid Time Off

• Employee Assistance Program

• 401k Retirement Plan

  Apply for this position (https://careers-aimbridge.icims.com/jobs/356006/banquets-houseperson/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834475008)

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EEO Statement

Aimbridge Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

PropertyMarriott Hotel Pontiac

Posted Date3 days ago(10/16/2024 3:58 PM)

ID2024-356006

LocationUS-MI-Pontiac

CategoryBanquets

TypeOn Call

StatusPart-Time

Company : NameAimbridge Hospitality