Job Information
Daikin Applied Collections Specialist in Plymouth, Minnesota
Make your mark at the world's largest HVAC company Daikin Applied is seeking a Credit Specialist. This role is responsible for the daily monitoring and collection of customer accounts. Under limited supervision, the position will be responsible for promoting timely collection activities to reduce customer past dues and to increase company cash flows for an assigned group of customers. Come be a part of an exciting journey at Daikin Applied, where innovation and excellence drive our every endeavor! Location: Plymouth, MN What you will do: Initiates contact with customers regarding status of past due invoices to secure payment, while escalating only the most complex of issues Identify root cause of past due accounts and resolves issues preventing payment Receives and resolves calls and emails from customers, company representatives and other Daikin employees Documents collection activities in collection system Research customer payment activity as needed to reconcile accounts over/short payments for tax, freight, retainage, chargebacks, and errors Updates incomplete and missing account information for customer email delivery of invoices, statement of accounts and dunning contacts Has the authority to initiate account holds and/or submit customer to 3rd party collection agencies May mentor and provide guidance to junior members of the team as well as establish standard documented procedures What's in it for you: The ability to make an impact and shape your career with a company that is passionate about growth The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best Minimum Requirements: Bachelor's degree in finance or business Six years of Experience in business-to-business collections or an equivalent combination of relevant education and experience Work visa sponsorship is not available for this position Equal Opportunity Employment: It is the policy of Daikin Applied to provide equal employment opportunity (EEO) to all persons regardless of race, creed, color, religion, gender, gender identification, sexual orientation, age, national origin, disability, protected veteran status, genetic information, marital status, membership or activity in a local commission, or any other characteristic protected by federal, state or local law.
