Job Information
AVL North America Service Engineer I in Plymouth, Michigan
AVL Test Systems Inc offers a job in the United States (US) as
Service Engineer I
AVL is looking for a Service Engineer I to join our team!
Are you interested in domestic travel and growing your experience in new technologies? The Service Engineer I is a great opportunity to grow and develop through experience with a variety of customers. The Service Engineer I position is located out of Plymouth, MI with the AVL Test Systems, Inc. company. This position requires experience in emissions (preferably gas analyzers) and/or a bachelor’s degree in engineering/equivalent. In addition, the Service Engineer position is a direct customer interfacing role and requires strong communication, organization, & customer service skills. Candidates must also be adaptable and flexible to schedule changes or adjustments as a long lead time cannot always be predicted.
The Service Engineer I will receive adequate training from the AVL team to ensure success when active in the field. The Service Engineer is responsible for installation, set-up, configuration, maintenance, and calibration troubleshooting repairs for AVL hardware and software. The Service Engineer I will interface with a variety of customers and internal team members.
*Travel expectation is 70-80%
Applicants must be currently authorized to work in the United States on a full-time basis or qualify for a Canadian TN Visa. Employer will not sponsor an applicant for a work visa for this position beyond a Canadian TN Visa.
ROLES:
Act as Liaison and company representative for customers
Perform at customer sites; test equipment installation, configuration, maintenance, and calibration to AVL specifications as defined through the AVL Qualification Initiative (QI).
Troubleshoot and repair products to AVL specifications following defined processes.
Professional and timely completion of service and commissioning reports and other administrative responsibilities as required.
Actively participate in developing one’s own training plan and exhibits ownership in completing training towards realization of selected diplomas and competency.
Provide feedback and improvement suggestions on troubleshooting guides and continuous improvement methods to increase operating equipment effectiveness (O.E.E.).
Generates calibration certificates, service reports and is responsible for evaluation and presentation of results
Perform Hotline support as required including the use of reporting tools, Helpdesk II etc.
The ability to communicate with customers in a professional way and in the ability to independently describe, categorize, analyze and solve service requests and issues.
Timely follow up on items and the ability to drive issues to closure.
Complete all applicable safety training
Must be willing to travel
Other tasks as assigned
QUALIFICATIONS/SKILLS:
Bachelor’s degree in engineering or equivalent work experience
0-2+ years’ experience in related field
2 years’ experience with test automation equipment preferred
Understanding of electrical and mechanical processes
Excellent verbal and written communication skills
Must possess excellent written and oral communication skills.
AVL provides a competitive compensation and benefits package to all direct hires. Specific benefit details and offer packages will be communicated during the interview and/or offer stage.
We look forward to receiving your details; please use our online application form or send your application to AVL North America, Inc. / AVL Test Systems, Inc. / AVL Mobility Technologies, Inc. EOE Minorities/Women/Veterans/Disabled. Click Here to see the EEO is the Law poster. (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf)
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ABOUT AVL NORTH AMERICA
AVL North America has a staff of more than 650 people and has five technical centers in Ann Arbor, Michigan, the Metro Detroit area, and Lake Forest, California.
About AVL
AVL is one of the world’s leading mobility technology companies for development, simulation and testing in the automotive industry, and beyond. We provide concepts, solutions and methodologies in fields like vehicle development and integration, e-mobility, automated and connected mobility (ADAS/AD), and software for a greener, safer, better world of mobility.
Find out more:www.avl.com
Reimagining Motion. For a greener, safer, better world of mobility.
Location:
Plymouth, MI, US
Company: AVL Test Systems Inc
Job Function: Instrumentation and Test Systems
Contract Type:
Posting Date: Dec 12, 2024
Job ID: 37744
About AVL
AVL is one of the world’s leading mobility technology companies for development, simulation and testing in the automotive industry, and beyond. We provide concepts, solutions and methodologies in fields like vehicle development and integration, e-mobility, automated and connected mobility (ADAS/AD), and software for a greener, safer, better world of mobility.
Find out more:www.avl.com
Job Segment: Testing, Electrical, Help Desk, Information Technology, Engineer, Technology, Engineering
