Easter Seals Jobs

Responsibilities:

• The Tech I Prior Auth takes in-bound calls from providers, pharmacies, members, etc providing professional and courteous phone assistance to all callers through the criteria based prior authorization process.

• Maintains complete, timely and accurate documentation of reviews.

• Transfers all clinical questions, escalations and judgement calls to the pharmacist team.

• The Tech I will also assist with other duties as needed to include but not limited to: outbound calls, reviewing and processing Prior Auth’s received via fax, portal requests, monitoring and responding to inquiries via department mailboxes and other duties as assigned by the leadership team.

Experience:

• Minimum (1) year experience required in a customer service position with high volume call centrepiece in healthcare, social services, or a similar service position. This is an absolute requirement. Please ensure call center experience is clearly listed on resumes.

Education:

• Associate degree or bachelor’s Degree: If neither degree held, then equivalent years of work experience.

• Active pharmacy technician license per state requirements, or active national certification

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com (http://www.ustechsolutionsinc.com) .

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity,

national origin, disability, or status as a protected veteran