Job Information
ZWILLING J.A. Henckels Mid-Market Account Manager in Pleasantville, New York
Description
Objective
We are seeking a motivated and results-driven Account Manager to manage and grow mid-sized accounts. The Mid-Market Sales Account Manager is responsible for driving sales growth and maintaining strong relationships with medium-sized businesses, typically ranging from small local accounts to larger, national-level clients. This role requires up to 50% travel to meet with clients, attend industry events, and explore new business opportunities.
The role requires a combination of strategic selling, relationship-building, and account management skills to maximize revenue opportunities while ensuring the satisfaction and long-term success of each customer. The ideal candidate will be a self-starter who excels in communication and has a proven track record of success in managing client relationships, achieving and exceeding sales targets and identifying business opportunities.
Responsibilities:
Account Management
Develop and nurture relationships with existing mid-market clients to drive customer retention and growth.
Serve as the primary point of contact for assigned accounts, addressing inquiries, managing issues, and ensuring satisfaction.
Conduct regular business reviews with clients to assess needs, offer solutions, and maintain strong, long-term partnerships.
Sales Strategy & Business Development
Understand market trends and customer needs to tailor solutions that meet clients' specific business objectives.
Work closely with the marketing and product teams to develop and execute strategies that target key accounts.
Revenue Growth:
Meet or exceed sales targets by growing existing accounts.
Present ZWILLING product offerings that align with clients' strategic goals, driving both short- and long-term revenue.
Negotiate pricing, contracts, and other terms to ensure profitability while providing value to clients.
Cross-functional Collaboration:
Collaborate with internal teams such as Customer Service, Marketing, Sales Operations and Product Development to ensure successful implementation of client solutions and alignment with their evolving needs.
Provide feedback from clients to help inform product improvements and customer service enhancements.
Sales Reporting & Forecasting:
Track sales activities, manage a robust sales pipeline, and provide accurate forecasts to management.
Maintain detailed records of client interactions and sales progress within the CRM system (e.g., Salesforce).
Qualifications
Proven experience in Sales or Account Management, preferably with mid-market or B2B clients.
A minimum of 2-4 years of experience in Sales, Business Development, or Account Management
Strong understanding of sales techniques and the ability to execute a consultative sales process.
Exceptional communication, negotiation, and interpersonal skills, with the ability to build rapport and influence decision-makers.
Ability to manage multiple accounts simultaneously and prioritize effectively in a fast-paced environment.
Experience with CRM tools, such as Salesforce, and proficiency in using sales reporting tools.
Self-motivated and target-driven, with a strong passion for achieving and exceeding sales goals.
Bachelor’s degree in business, Marketing, or a related field
Base Salary Range: $80,000.00- $90,000.00 per year contingent upon experience.
About Us
For over 290 years, ZWILLING J.A. Henckels has offered premium products that enhance the lives of professional and home chefs worldwide. Since its start as an esteemed cutlery brand, the company has grown to include a coveted collection of cookware, flatware, glassware, and kitchen gadgets. Tradition, quality, innovation, and craftsmanship are its ingredients for success.
Today, ZWILLING J.A. Henckels is an international industry leader that sells products in 100 countries with the help of ten wholly owned subsidiaries. Always looking forward, ZWILLING has recently acquired global heritage brands —Staub (France), Demeyere (Belgium), Ballarini (Italy) and Miyabi (Japan)—to give its customers access to the most exceptional cookware and cutlery.
