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DHL Express, Inc. Sr. Manager - Talent Management, Learning & Development: Plantation, FL in Plantation, Florida

What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Delivery and Logistics Company in the world.

Distinguished as No. 1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine

DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.

Start YOUR career with DHL today…

We currently have an opening for a Senior Manager, Talent Management, Learning & Development .  Based in Head Office in Plantation the professional that can excel in this role will ensure that we continually look for new approaches to ensure execution of the global and regional Talent Management strategy, design & execution of country Talent Management & L&D roadmap, processes & programs to develop, engage and retain talents within the organization.

"Excellence. Simply Delivered" isn't just a saying at DHL, it is how we do business. You will discover the excitement of being a key member of the DHL U.S. HR team in one of the Top Ten Largest companies in the world. You will collaborate with other HR professionals, senior business leaders of the organization to build the future of DHL Express U.S.

Key Responsibilities:

  • Develop and ensure consistent implementation of Talent Management (TM) initiatives, programs, and tools to educate, motivate and engage talents across levels

  • Regular reporting and tracking of all talent processes within and beyond LEADS such as succession rate, promotion rates, IDP implementation & quality and other

  • Prepare, facilitate, and follow up on LEADS Reviews and dialogues with Business Managers on all levels in the organization

  • Develop and oversee execution of succession planning tools and processes for key roles

  • Manage and continuously improve professional development paths for high potentials (like SUAG – Shift Up a Gear)

  • Implement high quality Individual Development Plans (IDPs) strategy to all employees, execute and drive continuous improvement in terms of data quality, TM processes synergy and automatization

  • Track development opportunities and advise on the application and use of career planning tools and frameworks to Business Managers

  • Implement and constantly improve corporate, global, and regional tools, such as Career Marketplace

  • Design and execute implementation (in collaboration with TA) of Talent Brokerage across and beyond Express U.S

  • Collaborate with Certified Team with regards of Learning aspects

  • Execute Corporate/Global Learning roadmap

  • Design new learning opportunities for Talents in the U.S

  • Develop and implement upskilling programs to enhance the skills and capabilities of employees across the organization

  • Promote TM & learning tools like mentoring, coaching and 360 assessments & constantly look for improvement opportunities

  • Resolve issues related to TM, integration of key processes and data analytics

  • Keep up to date with industry best practices and enhance TM process and system effectiveness through process improvements

  • Making sure that all TM and L&D processes are managed with all DEIB principles in place and met all related requirements and standards

  • Review and analyze annual Employee Opinion Survey & Great Place to Work surveys in terms of TM and L&D related aspects and implement plans to improve when necessary

  • Support or lead other projects and activities as assigned

Skills & Qualifications:

Education Level

  • Min. bachelor’s degree, preferably in Human Resources, IO Psychology, Instructional Design

  • Project Management and L&D certifications

  • Qualified in Assessment Tools, coaching, learning design or other is a plus

Experience Level

  • Experience more than 6 years

  • Leadership experience

  • Strategical experience

  • Experience with Cornerstone LMS or latest, most effective learning technologies, programs designs and virtual, mobile, and digital learning platforms

  • Ability to motivate change and get results in a very large, dispersed organization

Employee Benefits & Incentives

DHL benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry. They include:

  • Competitive Pay

  • Bonus/Incentive Programs

  • Retirement Savings – 401K with company match

  • myShares – Voluntary plan to buy discounted company shares

  • Medical, Dental, Vision, well-being programs

  • Tuition Reimbursement

  • Generous Paid Time Off – Starting at 4 Weeks (PT/FT)

  • Paid Leave

  • Employee Discount Program

  • Employee Assistance & Work Life Program

  • Outstanding training opportunities

DHL is committed to working with and providing reasonable accommodations to persons with disabilities. The job application process includes this application and possibly one or more interviews. If you believe that you might need a reasonable accommodation for any part of the application process, please send an e-mail to ada@dhl.com , and include your contact information and the requested accommodation. Only messages related to requests for these types of reasonable accommodations will be returned.

We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic, The EEO is the Law and supplement are available here: Know Your Rights: Workplace Discrimination is Illegal (dol.gov) (https://www.dol.gov/sites/dolgov/files/OFCCP/regs/compliance/posters/pdf/22-088_EEOC_KnowYourRights.pdf)

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