Easter Seals Jobs

Manpower is Hiring a Operations Support Associate

Plano, Texas

Pay Range:

$20 to $23.oo per hour Depending on Experience

What’s the Job?

• Handle inbound and outbound customer calls professionally and efficiently

• Resolve customer inquiries and issues with courtesy and promptness

• Maintain accurate records of customer interactions and transactions

• Schedule field service repair calls and manage delivery schedules

• Process credit card payments and manage returns and replacements

What’s Needed?

• 1-2 years of Customer Service/Call Center experience

• Proficiency in MS Office (Word, Excel, Outlook)

• Ability to type 40-50 WPM

• Strong problem-solving and data evaluation skills

• Excellent communication and interpersonal skills

What’s in it for me?

• Competitive pay with opportunities for overtime

• Temp-to-perm position after 6 months

• Comprehensive training program (6-8 weeks)

• Work-from-home equipped with dual monitors

• Opportunities for career advancement and skill development

The candidate must have a strong understanding (experience) of developing and managing metric-oriented logistics processes and the ability to measure, analyze, improve, and control the process after the initial implementation. Furthermore, the candidate should have knowledge in root cause analysis and the ability to select appropriate metrics for a particular process.

The candidate must have previous experience handling day-to-day matters pertaining to logistics in the telecommunication industry and some knowledge of telecommunications materials and their functions. Must have previous experience working on large projects (400+ sites) and have the ability to learn techniques and acquire knowledge in a short period of time.

Please Text the word "Plano" to 972-717-7617

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.