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JPMorgan Chase Business Support Management Associate in Plano, Texas

Global Employee On-boarding & Solutions ("GEOS") is a function within Business Support Management (BSM) supporting the Global Bank.

As a Business Support Management Associate on the Global Employee On-boarding & Solutions team, you will be accountable for the processing and controls in support of employee movement, troubleshooting system access/entitlement related issues, asset and application provisioning, and real estate moves. You will work closely with respective business managers, senior management, and all related support groups (Business Management, Finance, HR, Real Estate, Compliance, Technology, etc.)

You will need to demonstrate leadership and communication skills, use excellent project management and Excel skills, and be comfortable interacting with all levels of senior management.

Job Responsibilities:

  • Manage and seamlessly execute end to end employee system access

  • Building and strengthening relationships with hiring managers and key partners in the business

  • Assist with the provisioning of system access, technology, and applications

  • Work closely with senior leadership to facilitate a wide range of projects and daily work as required

  • Perform a broad range of operational and support functions such as assisting with the execution of real estate moves

  • Enforce a strong control/ compliance environment and continually identify ways to mitigate risk in the daily work

Required qualifications, capabilities, and skills:

  • 3 years of related experience - Strong institutional knowledge of the Commercial Bank

  • Effective interpersonal, communication and influence skills with all organizational levels. Able to work effectively under pressure

  • Excellent judgment, professionalism and maintains confidential information - Exceptional organization, problem solving and process improvement skills

  • Highly proactive with the ability to manage competing priorities and follow through all tasks to ensure closure

  • Consistently role modeling the firm's values and code of conduct

  • Project management skills to lead an initiative or play a support role on the broader team - Proactive in change management, looking for new ways to enhance the process

  • Strong command of MS office suite of products

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans

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