Easter Seals Jobs

Company :

Highmark Health

Job Description :

JOB SUMMARY

This job is responsible for tasks related to opening, sorting, and delivering incoming and internal mail on a timely basis with extreme accuracy utilizing pre-established guidelines and continuously analyzes processes for improvement. The incumbent may also drive a vehicle to deliver mail and supplies to various locations as needed.

ESSENTIAL RESPONSIBILITIES

• Delivery and Pick Up of Materials.

• Transport various materials with varying degrees of importance, ensuring deadlines are met when delivering time sensitive material.

• Use corporate package/item tracking technology to deliver and research mail pieces or packages as needed.

• Safely maneuver carts throughout building without causing damage.

• Perform internal pickup and delivery of mail through mail mobiles and mail carts.

• Transport computer reports from the Print Shop/Output Services to appropriate departments and buildings.

• Assist with the internal distribution of mass mailings to all employees.

• Separate outgoing mail by business unit and identify appropriate mail for overnight courier distribution.

• Coordinate and prepare outbound express shipments via FedEx. UPS, USPS, etc.

• Provide input for quality improvement of daily Mail Center processes to facilitate efficient use of time, technology and team members.

• Follow corporate and department guidelines for the proper handling of Protected Health Information (PHI), reporting possible violations and opportunities for improvement when appropriate.

• Maintain good business relationships with key personnel.

• Interface with customers in courteous and professional manner.

• Assist with maintaining Mail-in Database and address reference tools and procedures for staff and customers.

• Maintain a mail-in database and “off-site” corporate location addresses as changes, additions or deletions are received.

• Gather information from corporate internal mail central customers and other mail sources.

• Create the electronic mail guides for staff and customers.

• Update general and technical information for training purposes and document the findings for presentation.

• collect data and metrics and issue regular mail volume reports depending on level.

• Serve as internal package tracking system administrator depending on level.

• Manage Post Office Boxes and Business Reply Mail Permits, depending on level.

• Other duties as assigned or requested.

EDUCATION

Required

• High School Diploma/GED

Substitutions

• None

Preferred

• None

EXPERIENCE

Required

• 5-10 years of related, progressive experience

Preferred

• None

LICENSES OR CERTIFICATIONS

Required

• Valid Driver's License (depending on job assignment)

Preferred

• None

SKILLS

• Strong written and oral communication skills

• Strong relationship building skills

• Client focused with strong business acumen

• Self-starter with the ability to work under pressure independently and as part of a team

• Ability to think strategically and act proactively to create strong trust and confidence with business units

• Strong innovative problem-solving capabilities

• Familiarity with the location of various stops and mail bins and able to use the employee directory sources to determine proper route of items

Language (Other than English):

None

Travel Requirement:

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-based

Teaches / trains others regularly

Occasionally

Travel regularly from the office to various work sites or from site-to-site

Rarely

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

Yes

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Occasionally

Lifting: 25 to 50 pounds

Rarely

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.

EEO is The Law

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity ( https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf )

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For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Req ID: J246775