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University of Pittsburgh Physicians Department of Orthopaedic Surgery is hiring a Practice Manager to join their team! This position is Monday through Friday daylight with travel required 1-2 days per week to other sites. The Practice Manager will be overseeing all day-to-day operations for a busy practice at the Freddie Fu and Rooney Sports Complexes. This position will require managing a group of Orthopedic Surgeons at two busy Sports Complexes. The Practice Manager will have Medical Assistants, Administrative Assistants, RNs, and LPNs reporting to them.

Purpose:

Responsible for directing, supervising and coordinating staff and operations at physician offices and clinic sites in order to provide quality, cost-effective care.

Responsibilities:

• Manages daily operations at physician offices and clinic sites and coordinates work activities. Manages schedules and call-offs. Ensures office space, supplies, equipment, and assistance are provided and maintained appropriately for medical staff and patient care.

• Manages all functions of the financial and patient management system at physician offices.

• Ensures compliance with all system-wide/departmental policies and procedures, including maintaining patient confidentiality, as well as compliance with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health, etc.).

• Integration of new physicians into CMI practices.

• Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.

• Works with senior management to prepare budgets and ensures operations are aligned with organizational objectives and meets performance and budget objectives.

• Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable.

• Recruits, hires, train, and supervises assigned personnel in satellite facilities, including responsibility for performance evaluations, merit increases, promotions, and disciplinary actions of staff.

• Identifies and resolves work problems to ensure quality patient service.

• Communicates effectively with senior management and physicians providing regular updates on operations.

• Bachelors Degree + 3 years of management experience w/ 1 year healthcare experience OR

• Associates Degree + 3 years healthcare experience and 3 years of management experience OR

• High School Diploma + 5 years healthcare experience and 5 years of management experience Licensure, Certifications, and Clearances:

• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran