Job Information
Raymond James Financial, Inc. Operations Training Specialist in Pittsburgh, Pennsylvania
Description
TriState Capital Bank is an independent chartered bank subsidiary of Raymond James. Headquartered in Pittsburgh, PA, TriState Capital Bank provides premier private banking, commercial banking, and treasury management products and services to corporate, institutional, and high-net-worth (HNW) clients.
Summary of the Position:
The Operations Training Specialist is responsible for the training and development of Operations team members. The Operations Training Specialist helps Operations team members cultivate their skills and knowledge and develop new skills, manages and develops learning programs, and assesses/measures the results of the learning programs. The Operations training specialist will collaborate with operations managers to deliver a training program that optimizes the current and future goals of the organization for both new and experienced colleagues.
Summary of the Position: Primary Functions of the Position:
Designs effective training curriculums, strategies, and materials
Maintains database of all training materials and update as needed
Supports and mentors both new and existing colleagues
Monitors colleagues’ performance and response to training
Develops, plans, and coordinates all training events
Delivers group training classes, individual instruction, and workshops covering a range of topics across the Operations teams
Collaborates with operations management on employee onboarding
Conducts colleague surveys on training effectiveness and incorporates feedback into future programs
Evaluates effectiveness of training and development programs and utilizes relevant evaluation data to revise or recommend changes in instructional objectives and methods.
Uses data to assign and adjust training assignments for both new and tenured colleagues
Drives training related initiatives through to completion
Qualifications
Education and Experience Requirements
Bachelor’s Degree
3 years of Banking, financial services experience
Some supervisory experience or training experience preferred
Essential Skills & Abilities:
Excellent verbal & written skills
Proven organization skills and attention to detail
Ability to effectively prioritize and mange time to accommodate multiple deliverables or projects from various partners simultaneously within designated timeframes
Strong communication skills and ability to present in front of groups
Ability to provide coaching and feedback to colleagues at various levels
Good interpersonal skills with all levels of management
Intermediate proficiency in Microsoft Suite (Excel, PowerPoint)
TriState Capital Bank provides equal employment opportunity and advance in employment to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
TriState Capital Bank is an Equal Opportunity Employer
Job: Operations
Primary Location: US-PA-Pittsburgh-Pittsburgh
Organization TriState Capital Bank
Schedule Full-time
Job Shift Day Job
Travel No
Req ID: 2403592
Raymond James Financial, Inc.
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