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ANCC Magnet designated UPMC Passavant is currently hiring a Full-Time Team Lead to support our Starbucks at the McCandless location. Salary will be determined based upon education and experience.

Shift Details:

• Shifts available: 4:30a-1p, 7a-3:30p, 9a-5:30p and 12-8:30p

• Rotating weekends

• Shifts will be further discussed during the interview

Responsibilities:

• Supervise hourly associates and their adherence to all UPMC policies and procedures and department standards and guidelines.

• Oversee security of inventory and cash revenues.

• Orient, train, and coach new team members as per department guidelines.

• Monitor all aspects of the department's food safety program routinely and take immediate and appropriate action to identified hazards.

• Supervise services according to department standards and complete quality control and quality assurance checks to ensure compliance with regulatory agencies.

• Perform routine competency checks on associate performance with appropriate follow-through.

• Conduct and document service recovery on all customer complaints as per operational guidelines.

• Monitor food quantity and quality to ensure appropriate product is available for meal service according to menu and special requests.

• Monitor all aspects of the operation's sanitation program on a daily basis to ensure inspection readiness at all times.

• HS Diploma/GED preferred

• 2 years relevant experience required Licensure, Certifications, and Clearances:

• Obtain Servsafe or Professional Food Safety Manager Certification within 6 months of hire date.

• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran