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SHI Operations Manager - Warehouse in Piscataway, New Jersey

Job Summary

TheWarehouse Operations Manageroversees agroupofTeamManagers, Supervisors and Warehouse Associates by serving as a point of escalation and overseeing the team’s daily operations. The manager will act as a liaison betweentheSales and the Warehouse departmentsby delegating work to appropriate staff based ontheneeds ofour customers.This position reports directlytothe Sr. Warehouse Manager.

This position isrequiredto report to theSHI Piscataway NJoffice location asdeterminedby SHI management.

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:

  • Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

  • Continuous professional growth and leadership opportunities.

  • Health, wellness, and financial benefits to offer peace of mind to you and your family.

  • World-class facilities and the technology you need to thrive – in our offices or yours.

Responsibilities

Includes but not limited to:

  • Manage the receiving process for theDate Center Factory (DCF)

  • Manage the put-away process for inventoryatthe DCF

  • Manage small parcel receiving (FedEx/UPS/DHL) and LTL receiving (Freight)at the DCF

  • Manage scheduling LTL Deliveriesat the DCF

  • Manage the order printing process and delegation of workloadatthe DCF

  • Manage the picking process for theDCFto ensure orders are pickedin a timely mannerand staged correctly

  • Delegate dailyshipping-relatedrequests/tasks to team membersat the DCF

  • Manage the processes of the shipping and picking departments on the weekend by ensuring systems and tools are up to date and the workload is being delegated appropriately

  • Utilize company reports todetermineworkload scheduling and to evaluate employee performance

  • Enforce policy and procedure with staff and follow up with disciplinary action whenrequired

  • Act as a liaison betweentheteam and senior management, providing updates on progress to ensure that all picking and shipping-related tasks are prioritized

  • Complete employee performance evaluations, address personnel issues and manage shifts

  • Conduct research todeterminethe root cause of any item discrepancies,such as lost or missing products

  • Assist Senior Leadership in interviewing, hiring decisions, and employee terminations

  • Inventory replenishment for floor order picking

Qualifications

  • Associate's degree or equivalent work experience

  • Minimum3-5years’ Warehouse experience

  • Minimum2-4years Leadership experience

  • Must be able to communicate (verbal/written) in English

Required Skills

  • Ability to operate a computer and navigate in a Windows based platform

  • Strong understanding of SHI Integration Center Processes, Policies, and Procedures

  • Management/leadership skills

  • Ability to work efficiently and effectively in afast paceenvironment while meeting all deadlines

  • Ability to assist in hiring decisions and pick quality candidates

  • Ability to recognize workflow issues

  • Ability to manage small and large groups

  • Ability to take direction and follow instructions

  • Ability to be detailed oriented

  • Ability to complete tasks with accuracy and efficiency

  • Ability to work independently or part of a team

  • Ability to show initiative to complete tasks without direct instruction

  • Ability to understand and apply management feedback

  • Ability to demonstrate professional attitude

  • Ability tomulti taskand prioritize work

  • Excellent communication skills(written/verbal)

  • Excellent troubleshooting skills

  • Excellent organizational skills

  • Proficient in Microsoft Office Word, Outlook, Teams and Excel

Preferred Qualifications/Skills:

  • Knowledge of Microsoft Dynamics AX

  • Hazmat certified

Unique Requirements

  • Overtime and weekend work are available, and may berequiredthroughout the year

  • This position is expected tofrequentlybend, lift, walk and stand for extended periods of time

  • Position requires the ability to move orlift upto 50lbs

Additional Information

  • The estimated annual pay range for this position is $50,000 - $100,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and marketlocation and, therefore, will vary from individual to individual.Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

  • Equal Employment Opportunity – M/F/Disability/Protected Veteran Status.

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Job Locations US-NJ-Piscataway

Requisition ID 2024-18725

Approved Min (Total Target Comp) USD $50,000.00/Yr.

Approved Max (Total Target Comp) USD $100,000.00/Yr.

Compensation Structure Flat Base

Category Management

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