Job Information
Expeditors Air Export Agent - based in Turin or Milan in Pioltello, Italy
We take care of our employees, and they take care of our customers!
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
We are seeking a detail-oriented and efficient Air Export Agent to join our team - based in Turin or Milan, Italy. As an Air Export Agent, you will play a crucial role in ensuring smooth and timely shipment processes for our international air freight operations. This position requires a professional individual with strong customer service skills and the ability to thrive in a fast-paced environment.
Manage and coordinate air export shipments from origin to destination
Ensure accurate and timely data entry into our operational systems
Track and trace shipments, providing proactive updates to customers
Liaise with airlines, customs authorities, and other relevant parties
Prepare and review export documentation for compliance with international regulations
Resolve shipping discrepancies and customer inquiries promptly
Optimize shipment routes and costs to enhance efficiency
Maintain up-to-date knowledge of export regulations and industry trends
Collaborate with internal teams to ensure seamless operations
Identify and implement process improvements to enhance operational efficiency
1-2 years proven experience in air export operations or related logistics roleĀ
Proficiency in relevant software applications, including MS Office suite
In-depth knowledge of export compliance regulations and procedures
General understanding of airline and logistics industry practices
Excellent communication skills in both Italian and English (mandatory)
Strong attention to detail and ability to work accurately under pressure
Problem-solving skills with a proactive approach to identifying improvement opportunities
Exceptional time management and organizational abilities
Customer-focused mindset with a commitment to delivering high-quality service
Ability to work independently and collaboratively within a team
Expeditors offers excellent benefits:
Employee Stock Purchase Plan
Training and Personnel Development Program
Growth opportunities within the company
Candidate must be eligible to work in Europe
Expeditors
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