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WestCare Foundation Program Coordinator in Pinellas Park, Florida

Program Coordinator

Job Details

Job Location

Pinellas Park - 8800 49 N 403 - Pinellas Park, FL

Position Type

Full Time

Education Level

Graduate Degree

Salary Range

$50,000.00 - $60,000.00 Salary/year

Job Category

Nonprofit - Social Services

Description

POSITION SUMMARY:

Oversees daily program operation of the Pinellas and Pasco County DCF Court Diversion grant. This role involves supervising Mental Health Counselors, Case Managers, and Peer Support Specialists, ensuring high-quality service delivery and compliance with grant requirements. The Program Coordinator will manage the clinical documentation processes and collaborate with team members to achieve program goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Provide leadership and supervision to counselors, case managers, and peer support specialists, fostering a collaborative and supportive team environment.

  • Oversee the daily operations of the program, ensuring alignment with grant objectives and organizational standards.

  • Monitor and evaluate program effectiveness, making recommendations for improvements.

  • Ensure accurate and timely completion of clinical documentation in accordance with grant guidelines and regulatory requirements.

  • Train staff on proper documentation practices and maintain compliance with all relevant policies.

  • Work closely with other departments and stakeholders to facilitate communication and enhance service delivery.

  • Assist in the preparation and submission of grant reports and documentation, ensuring all metrics and outcomes are met.

  • Monitor and adhere to program/grant budget(s).

  • Participate in community outreach and networking efforts to promote the program and build partnerships.

  • Monitor the systems, procedures, and standards of the program, informing the appropriate parties when deviations occur.

  • Monitor and adhere to program/grant budgets.

  • Supervise staff meetings.

  • Ensures acquisition of necessary documentation and timely follow up with persons served.

  • Acts as a liaison with external agencies, communicating verbally and in writing as needed.

  • Review and evaluate staff at least annually using direct observation and review of work.

  • Ensure existing, new, or additional programs comply with all funding criteria including, but not limited to the delivery of requisite services, compliance with restrictions, and reporting requirements.

  • Develop the use of other community resources in the interest of the agency and consumers.

  • Represent the agency, as requested, at meetings of funding agencies, governmental authorities, seminars, workshops, etc.

  • Monitors and assures accuracy, timeliness and consistency of data, services, and treatment plans.

  • Attend and participate in training activities, staff meetings, case conferences and supervisory sessions.

  • Ensures timeliness of reviews of persons served and submits necessary documentation to appropriate party.

  • Understands HIPAA, Professional Ethics, Consumer Rights and Confidentiality

  • Participate in performance improvement activities.

  • Completes all orientation and mandated training activities, including E-Learning Courses, within required timeframes, and in accordance with the criteria established for this position.

  • Embrace and embody the mission, vision, guiding principles, clinical vision and goals of WestCare Foundation.

  • Perform any other duties as assigned.

Qualifications

ESSENTIAL QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Excellent communication and interpersonal skills.

  • Strong organizational and documentation abilities.

  • Compassion and empathy for individuals facing complex challenges.

  • Ability to work collaboratively in a team environment.

  • Knowledge of Florida-specific criminal justice resources and programs is a plus.

  • Must be mission-driven and client centered.

  • Excellent verbal and written communications skills.

  • Computer proficiency in MS Word, MS Excel, and PowerPoint

  • Ability to review and understand financial reports.

  • Ability to work independently and lead a team.

  • Self-motivated and optimistic.

  • Ability to exercise good judgment and discretion and manage sensitive and sometimes confidential information.

  • Ability to work under pressure and meet deadlines.

  • Ability to exercise good judgment and discretion.

  • Ability to operate a computer and complete documents in Microsoft Word program formats or the ability to learn.

  • Ability to work well in a team environment.

  • Adherence to the highest standard of ethical conduct, especially to standards governing confidentiality.

  • Professional appearance and demeanor.

  • Must be culturally/linguistically sensitive to populations served.

  • Must be able to successfully obtain and maintain a Level 2 clearance through DCF.

  • Valid driver’s license and ability to obtain and maintain WestCare’s vehicle insurance is required.

  • During your tenure with WestCare there may be new requirements, including, but not limited to vaccinations that are issued by local, State, Federal, and/or Funders that WestCare may have to comply with. Should this occur Human Resources or appropriate personnel will inform you.

    EDUCATION and/or EXPERIENCE:

  • Three years of criminal justice or substance abuse experience is required.

  • Previous supervisory experience required.

  • Master’s degree required.

    LICENSURE/CERTIFICATION:

  • Fully licensed LCSW. LMFT, or LMHC in good standing by an agency approved and recognized by the state of Florida is required.

    WORKING CONDITIONS:

  • Work is performed in an outpatient treatment setting. Travel between all three outpatient offices in Pinellas and Pasco counties is required.

  • Some outdoor activities may be required .

    WestCare is an Equal Opportunity Employer. Employment at WestCare is contingent upon successful completion of a pre-employment drug test, pre-employment physical and criminal background check.

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