Job Information
Contexture Manager, Business Application Management in Phoenix, Arizona
This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/6759628
Job Code: MGRBAM
Reports To: DIRECTOR, ITSM & BUSINESS APPLICATIONS
Base Location: AZ or CO
Work Status: Hybrid/Physical Office
Minimum Starting Monthly Range: \$8,500
Hiring Range (Monthly Pay): \$8,500 - \$9,583
Full-time / Part-time: Full-time
Exempt / Non-Exempt: Exempt
Risk Designation: Extremely High
Summary:
The Manager, Business Application Management manages the daily activities of the Business Applications Management team and ensures that Contextures business applications are properly configured to support the workflow and productivity of Contextures teams. This position will drive ongoing service improvement activities and proactively seek opportunities to improve the performance of services and business applications to deliver enhanced value to the business.
This position is based in Phoenix Arizona, or Denver or Grand Junction Colorado. Our strategic flexibility allows for local work from home opportunities.
Essential Duties and Responsibilitiesinclude the following:
Ensure the consistency and maintainability of existing business applications by creating, maintaining, and enforcing standards/procedures for implementing technical solutions
Track and drive resolution of issues and requests
Produce detailed timelines for each application release and implement effective project controls by monitoring the progress of the software release and reporting the status
Approve all business requirements prior to the technical solution
Participate on all hardware and software evaluations and maintain vendor contracts
Provides leadership to business applications analysts and administrators to ensure Contextures business applications properly support the workflows of the Contexture teams
Manage direct reports by assigning support and project tasks, ensuring that team members have the required direction, resources and training to successfully complete assigned tasks
Prioritize work activities for team members and communicate status to business leaders
Support a team of business application analysts and administrators to improve business processes and procedures for internal business stakeholders
Provide effective leadership to a team of business application analysts and administrators to drive tangible business outcomes
Manage internal stakeholders\' expectations and deliver tangible results to the business units you support
Communicate with stakeholders to identify business requirements and serve as the point of contact for 3rd party applications
Ensure adherence to Contextures IT and security guidelines, standards, methodologies and frameworks
Evaluate new technologies and software products to determine feasibility and desirability of incorporating their capabilities into the organization\'s application portfolio
Review & prioritize process improvement submissions from stakeholders
Collaborates with internal teams and external vendor partners to identify, implement, and maintain new business applications as needed by the organization
Ensures Contextures business application portfolio does not have duplicate or redundant applications, champions and drives application consolidation when necessary and appropriate
Ensures all business applications are properly updated, maintained, and secured according toapplicable policies and procedures
Ensures legacy business applications are deprecated when no longer in use or supported
Participates in vendor management processes to ensure business application vendors achieve contracted SLA performance
Ensures Business Application documentation, including and not limited to user guides, process flows, and training materials, are properly updated and disseminated on a regular basis
Ensures new employees receive business application usage training as applicable
As applicable, after
