Job Information
Lumen Lead Engineer Federal in Phoenix, Arizona
About Lumen
Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.
Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.
We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
The Role
The Lead IT Systems Engineer will work in a challenging, hands-on environment supporting a Federal agency and other specialized customers in support of National Cyber Protection System (NCPS) initiatives. This role will work seamlessly with the ISSM and other IT Security staff to create a holistic and fully integrated IT Security organization for the overarching Program.
The ideal candidate will embrace challenges and excel in a high-pressure work environment. They will utilize their technical expertise as a key contributor to Lumen’s digital transformation while embodying our 8 cultural beliefs of Teamwork, Trust, Transparency, Clarity, Courage, Customer Obsession, Growth Mindset, and Allyship.
Location
This is a fully remote position open to candidates based anywhere in the U.S. and requires U.S. Citizenship with eligibility to obtain government security clearances necessary for this role.
The Main Responsibilities
Participate in the planning, design and implementation of enterprise security architecture.
Provide administrative support for information security systems and applications, specifically providing DNS support via Infoblox platform.
Serve as a team member to support the analysis of general network technical problems and provide recommendations and technical support in solving these problems.
Lead and contribute to DNS project status meetings and wrap-up/post-mortems.
Develop scripts and automations as necessary to import/verify data processing.
Technical input to major service outage root cause analysis and corrective action reports consumed by Lumen and customer agencies teams.
What We Look For in a Candidate
Required Qualifications
10+ years of experience in Information Systems, Networking, Web Infrastructure, or other IT-related field with a Bachelor’s degree or equivalent professional experience.
Hands-on experience leading DNS & DDI implementation and support in an IT role.
Leadership skill experience to be comfortable in driving technical project meetings, and develop collaborative, scalable solutions presentable to technical and executive levels.
Providing constructive experience guidance on potentially compromising solutions delivery scenarios putting DDI services at risk.
Must be available 24/7 for Network Outages and Maintenance window work and for rotating on-call or work after hours as needed.
Strong architecture and operations technical skills in understanding of information systems, network protocols, firewalls, intrusion prevention systems, log management, network behavior analysis, vulnerability scan tools and processes.
Demonstrated ability to perform in high pressure scenarios, demonstrating a sense of urgency while simultaneously managing competing priorities.
Proactive approach to providing status updates on assigned work and preparing for and estimating turnaround times for future deliverables.
Willingness to try, learn and mentor with the team, enhancing what Lumen offers with new ideas and technologies.
U.S. Citizenship and active Public Trust suitability or eligibility to obtain required clearances upon hire.
Preferred Qualifications
Significant experience with server management and solution integration into large enterprise and/or public networking environments.
Extensive experience in DNS, DHCP, IPAM “DDI” related services - Configuration and Management.
In-depth knowledge of DNS & DNSSEC/BIND/EDNS0/ECSE3A/RPZ, NTP, IPAM, DHCP, NAT, IPv6 & IPv4.
Experience with Infoblox architecture and implementation or comparable DNS platform.
Working knowledge of and experience with Microsoft Active Directory, Linux/Unix, service management and networking protocols for BGP, OSPF, Anycast, GTM/LTM, CDNs, forward and reverse proxy techniques and using APIs in large telecommunications organizations are a plus.
Deep understanding of Information Assurance frameworks and Federal information security requirements (e.g. ISO 27000 series, NIST 800-53 and 800-171, NIST RMF, NIST Cybersecurity Framework).
Previous work experience with Department of Defense (DoD), Intelligence Community, or other government agency (e.g. DHS, DOE, Veterans Affairs, etc.).
Demonstrate an understanding of balancing security risk, cost, and delivery requirements.
Strong critical thinking and analytical skills, demonstrating a creative and strategic approach to problem solving.
Compensation
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$103,711 - $138,281 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY
$108,896 - $145,195 in these states: CO HI MI MN NC NH NV OR RI
$114,082 - $152,109 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
Benefits (https://www.lumenbenefits.com/httpdocs2/index.html)
Bonus Structure
Requisition #: 336839
Background Screening
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunities
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
Application Deadline
02/18/2025
Lumen
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