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Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (https://jobs.mayoclinic.org/benefits/) – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.

Responsibilities

The person in this position ensures that medical and/or laboratory equipment works properly, is safe to operate, and works with a high degree of reliability. Medical and laboratory equipment must produce consistent and reliable results and the service technician helps to ensures that equipment performs in this manner.

The technician must understand how equipment is supposed to operate and how the mechanical, electrical, and computer parts of the system work together to make the equipment work properly. The technician will perform preventive maintenance tasks, quality assurance testing, equipment calibrations, equipment installations, programming (if applicable), and perform corrective maintenance on a wide variety of general biomedical and/or laboratory equipment. The technician will install and configure equipment on a network and will do so in a way that maintains data security and avoids unauthorized access to protected and business sensitive information. The technician will understand and follow the policies and procedures outlined in the Medical Equipment Management Plan and use the maintenance management software to document equipment inventory and service history. The technician will work to ensure that service and support of equipment is done in accordance to guidelines established by applicable regulatory agencies. The technician will provide technical training to coworkers and give in-service education to the clinical and technical staff, and attend training both on and off site when required. Travel to support equipment at other sites and to attend training is required.

Individuals in this position must be highly customer focused with good communication and interpersonal skills. Individuals must be detailed and exacting in their work, obtain and maintain a high level of knowledge on how to support the equipment in their area, develop exceptional technical skill, and be able to work with minimal supervision.

*(Note: this position is similar to that of a Field Service Engineer (FSE) working for a biomedical or laboratory equipment manufacturer or vendor. However, unlike a vendor FSE, this position requires additional skill and experience to be competent on multiple types and manufacturers’ of equipment, with a clear understanding of how medical devices interconnect within the Mayo technical/clinical/IT environment. Similar job titles used to describe this position include; Clinical Engineering Technician, Biomed Equipment Technician Specialist, BMET, Biomed.)

Qualifications

Must have one of the 4 listed below:

• Bachelor's degree in medical laboratory science (MLS), clinical laboratory science (CLS) or medical technology (MT) or Bachelor's plus Certificate in medical laboratory science (MLS), clinical laboratory science (CLS), or medical technology (MT), as recognized by the National Accrediting Agency for Clinical Laboratory Sciences (NAACLS) is required and a minimum of 2 years of experience supporting lab equipment

• Bachelor's degree in chemistry or a human biological science and a minimum of 2 years of experience supporting lab equipment

• Associates degree or higher in a Laboratory Science or Mechatronics program

• US Military Biomedical Equipment service training in one of the Laboratory Science training programs for lab technicians or laboratory scientists, plus a minimum of 2 years of experience supporting lab equipment.

A basic understanding of the physics, chemistry, anatomy, physiology, biology, medical terminology used in a hospital or laboratory setting. Working knowledge of the common clinical terminology used in a clinical or laboratory setting. Working knowledge of computer networks, network configuration, computer setup and repair, computer data security requirements. Ability to use common electrical and electronic test instruments such as o-scopes, multi-meters, radiation meters. Good mechanical skills and abilities. Driver’s license. Bachelor’s degree preferred but not required. Extensive work experience advanced technical training in related fields, and manufacturer/vendor training certifications.

Authorization to work and remain in the United States, without necessity for Mayo Clinic sponsorship now, or in the future (for example, be a U.S. Citizen, national, or permanent resident, refugee, or asylee). Also, Mayo Clinic does not participate in the F-1 STEM OPT extension program.

Exemption Status

Nonexempt

Compensation Detail

$35.11 - $49.16 / hour

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

Monday - Friday; 8:00 am - 5:00 pm

Weekend Schedule

N/A

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (https://jobs.mayoclinic.org/alllocations)

Affirmative Action and Equal Opportunity Employer

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

Recruiter

Miranda Grabner

Equal opportunity

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.