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This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/6585408

Looking for an opportunity to shape the future of immunizations and Public Health? You have found the right place! Join STChealth, a leader in immunization intelligence. STC\'s Professional Services Division has grown significantly and is looking for strong, innovative individuals to help elevate client success.

Your Role and Impact\ The role of the HL7 Interoperability Analyst is essential to elevating client success. Our HL7 Interoperability Analysts assist in the execution of various operational activities on behalf of clients, such as data analysis, provider follow-up, issue resolution, data quality and more. This position has exposure to various levels of public health technology and operations.

Job Functions

• Research of various state public health-related topics, processes, and workflows
• Interoperability support of public and private clients
• Technical support including, but not limited to, data quality analysis
• Transfer and enter data of provider information into state public health IIS
• Track and report on the status of HL7 data exchange requests and processes
• Read and troubleshoot HL7 messages, identify errors and warnings, and provide the best resolution for the client
• Troubleshooting and project mitigation
• Immunization Information System activities such as:
  • New user account setup
  • New Organization and Facility set up for IIS HL7 connections
  • IIS setup
  • Update facility and organization information as needed
  • HL7 specifications
  • Testing
  • Data Quality Analysis
  • IIS demo
• Prepare various documentation and tools such as customized Interoperability Guides, Readiness Checklists, Discovery Questionnaires, Communication Templates and more
• Assist in creating and documenting ad hoc and automated procedures
• Assist in additional client requests as assigned
• Complete prep work for client facing calls and run the calls
• Own responsibility for interface project success; designs, develops, and monitors interoperability and IIS data quality standards
• Quickly identify breakdowns in connectivity and establish a recovery plan with technical partners for restoring an interface, in addition to providing a plan for addressing any data gaps
• Train and support other IIS staff members on the basics of interface functionality and HL7 messaging related to or impacting their area of expertise in support of program goals and objectives.
• Stay updated on industry standards, regulations, and best practices related to HL7
• Identify interface issues and opportunities for improvement
• Communicate interoperability requirements to technical and non-technical personnel and ensures successful collaboration between the team members and clients
• Demonstrate exceptional customer service skills both with internal teams as well as clients

Qualifications and Requirements

• Associate or bachelor\'s degree in Healthcare Administration, Public Health, or Businesses-related, or 3-5 years of experience in customer service in a data or technology industry
• 2 5 years of experience in HL7, Interoperability, and Data Quality
• Strong functional knowledge and experience with HL7 segments, fields, and data types

Knowledge, Skills and Abilities

• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint)
• Strong computer navigation and keyboarding skills (minimum 45 wpm with high accuracy)
• Detail-oriented, highly organized, precise, and efficient
• Demonstrated ability to set priorities and independently problem solve
• Demonstrated ability to meet deadlines within a metrics-driven environment
• Exc llent verbal and written communication skills, strong reading comprehension, and exceptional use of spelling, grammar, and punctuation
• Ability to communicate in a knowledgeable and professional manner with all levels of management, the public, peers, and individuals from diverse backgrounds
• Ability to plan and organize effectively
• Ability to multitask and identify, analyze, and solve problems
• Strong work ethic

About Us

When you choose STChealth, you will be choosing a small company where you can make a big contribution. You\'ll be choosing a long-standing industry leader with a 36-year history and a start-up mentality. And you\'ll be choosing to join a team of people determined to reduce the impact of preventable disease and empower people throughout the healthcare ecosystem world-wide.

Named one of Arizona\'s Top Workplaces, you will find that we are a highly engaged group of people, motivated and inspired by each other, and passionate about the collective work we do in creating intelligent solutions for healthier communities all over the world.

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