Job Information
Charles Schwab Alternative Investment Custody Specialist in Phoenix, Arizona
Your opportunity
At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.
Want to build your financial services career with a diverse team in a fast-paced environment? Charles Schwab’s Alternative Investment Custody Services may be the place for you! We are responsible for asset servicing of Alternative Investments including Trading, Asset Transfers, and Corporate Actions. We provide access to sophisticated wealth-management products that help clients and advisors compete and succeed in their business efforts.
As an Alternative Investment Custody Specialist , you will leverage your passion and enthusiasm to learn in providing the highest quality support to our internal and external business partners. Initially, you will be responsible for the timely and accurate processing of registration updates on Alternative Investment securities held by our clients. You will be responsible for end-to-end processing of registration updates for Alternative Investment securities. As you grow your experience and mastery additional opportunities within the team and across the broader organization will be available.
Day to day responsibilities will include but not be limited to:
Processing transactions in a high paced environment.
Researching complex issues.
Help resolve complex transfer related issues and escalations.
Proactively share ideas for process improvement.
Working with our business partners to resolve transfer related issues.
Providing resolution steps for Alternative Investment transfers that are not in good order.
What you have
To ensure that we fulfill our promise of “challenging the status quo,” this role has specific qualifications that successful candidates should have.
Required Qualifications
Associate degree or equivalent experience
1 + years of brokerage firm experience or operational processing experience
Proficient with Microsoft Outlook, Excel, Adobe, and Word
Diagnostic Information Gathering: Identifying the information needed to clarify a situation, seeking that information from appropriate sources, and using skillful questioning to draw out the information when others are reluctant to disclose it.
Fostering Innovation: Developing, sponsoring or supporting new and improved methods, products, procedures, or technologies.
Building Collaborative Relationships: Ability to develop, maintain, and strengthen partnerships with others who can provide information, assistance and support
Results Orientation- Focus on setting challenging goals and meeting or exceeding them.
Flexibility- Openness to new procedures and technology. Looks for opportunities to provide critical support during high volume seasons.
Initiative- Identifying what needs to be done and doing it before being asked.
Capacity and passion to learn new functions.
Ability to maintain a positive attitude during times of heavy volume and/or change.
Complex problem-solving skills
Ability to maintain a high level of accuracy while also meeting efficiency/productivity goals.
Strong analytical, research, data entry and prioritization skills
Strong interpersonal and teamwork skills, ability to work with internal and external business partners.
Great communication skills
Detail orientated, self-motivated, goal driven, able to multi-task, realize the importance of follow through, and have great time management skills.
Preferred Qualifications
Alternative Investment operation experience
ACAT and Non-ACAT transfer experience
Reconciliation of breaks
Processing Journal requests
What’s in it for you
At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance
What’s in it for you:
At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance
Schwab is an affirmative action employer, focused on employing and advancing in employment, qualified women, racial and ethnic minorities, protected veterans, and individuals with disabilities in the workplace. If you have a disability and require reasonable accommodations in the application process, contact Human Resources at applicantaccessibility@schwab.com or call 800-275-1281.
Charles Schwab
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