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Marriott Cluster Manager, Marketing Communications in Phnom Penh, Cambodia

Job Number 24118143

Job Category Sales & Marketing

Location Courtyard Phnom Penh, No 115 Street 214 at Corner Street 63, Phnom Penh, Cambodia, Cambodia

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Management

JOB SUMMARY

Responsible for completing marketing plan for properties. Manages all e-commerce opportunities. Develops a good working relationship with tourism bureaus and community leaders.

CANDIDATE PROFILE

Education and Experience

• 4-year degree from an accredited university in Marketing, Business Administration, Hotel and Restaurant Management, or related major

  • Prior work experience in the same field required, minimum of 2 years as Marketing Communications Manager

  • High proficiency of the English Language, written and spoken required. Proficiency in another foreign language, an advantage

CORE WORK ACTIVITIES

  • Management and Optimization of Websites, Webpages etc. with the end goal of ensuring contribution to the hotel’s revenue streams according to market levels

  • Content Creation for Digital and Traditional Media, adhering to the hotel’s over-all Marketing Strategies

  • Contribute pragmatic ideas in the creation of key Marketing Strategies and to execute Action Plans related to these Marketing Strategies

  • Enact Brand Audit ensuring all online and off line materials adhere with given Marketing Brand Standards

• Uses and interprets all reporting necessary for sound marketing recommendations, including but not limited to DMA source market reports, past guest lists (utilizing leisure rate codes) and tracking.

• Reviews and provides analysis on all website and email campaign tracking, for both individual property sites as well as corporate email campaign results and Marriott.com property reports.

• Ensures consistent marketing message is communicated in all advertising and collateral efforts.

• Manages marketing budget throughout year.

• Provides regular tracking/ROI and analysis of promotions and website/email campaigns, using industry averages for ROI calculation, and uses this knowledge in future planning.

• Tracks return on investment (ROI) of all marketing initiatives, including online, direct mail and print advertising.

• Keeps track of actual versus planned marketing budgets and provides input and recommendations as needed regarding reallocation of funding.

• Ensures consistency in individual property's voice on all guest touchpoints and marketing communications, not only following corporate graphic standards, but also on behalf of the individual property.

  • Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue

• Evaluates and Recommends new marketing opportunities for the property.

• Ensures property is represented on all quality internet sites that have the potential of providing business.

• Works closely with respective stakeholders including Media, Chambers of Commerce, KOLS

• Plans and supervises all photo shoots, developing shot list while keeping goals of property and brand image in mind.

• Works with media buyer to plan and execute advertising.

• Assists property in developing promotions for various campaigns, keeping in mind strategy and goals of promotion as well as Look No Further prerequisites.

• Assists property with materials, tracking/analysis and presentations to owners.

• Acts on behalf of property with all vendors, exacting a balance between quality work and price, requesting estimates and approving all materials as needed.

Additional Marketing Responsibilities

• Keeps detailed files and records on all matters relative to property's marketing materials (photo usage rights, vendor contracts, etc.).

• Ensures that property is following all corporate marketing guidelines.

• Approves all invoicing through MarCom office.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

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