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Public Affairs Program Management Office (PMO), Senior Principal

Description

As a member of the Public Affairs leadership team, this role will report directly to the leadership of the Public Affairs practice and will be responsible for overall business management processes and support the development of business priorities and goals. Key accountabilities for this role include:

• Serves as a critical advisor working in close partnership with the leadership team and key matrix partners.

• Acts as a connector across the cross functional team and business representatives to ensure key initiatives are prioritized, addressed and escalated appropriately, provide strategic guidance and counsel on organizational imperatives, align the leadership team, and drive the appropriate flow of decisions and information in furtherance of strategy execution. Represent Public Affairs in any portfolio and prioritization activity.

• Serves as proxy on vital matters and act as a conduit between Public Affairs and various internal stakeholder groups.

• Drives the processes of annual strategic and operating plan, roadmap, project efforts , and major initiatives.

The successful candidate for this role will be a strategically minded, execution-oriented, a collaborative team player, a facilitator, an open-minded innovator, a self-starter, a good listener, a change agent, a fact-based critical thinker and possess strong capabilities to transform various ideas and actions into a synthesized set of business plans and processes for an executive level audience.

Core Responsibilities

• Strategic Leadership: Bring a mindset and set of skills that leverage creative problem-solving and strategic vision to help achieve long term goals. Inspire matrixed leaders from across the enterprise. Think strategically, anticipate future consequences and trends and incorporate them into the organizational plan.

• Operations Leadership: Work collaboratively across the functions and key leaders across various stakeholder groups to drive execution against Public Affairs goals. Monitors information flow; sometimes acting as a as proxy for leadership on project topics or decision-making process.

• Develop a deep understanding of Public Affairs and the broader ecosystem to inform strategy, actions needed from the team, and highlight/enable engagement efforts for leadership.

• Establish strong working relationships and develop a high level of credibility across the business, including other key leaders, and with matrix partners.

• Lead within a matrix environment, including internal associates and external partners throughout the Cigna enterprise.

• Management Process & Operating Model: Owns coordination / curation of management process; responsible for ongoing implementation, adherence, revisions, etc. Oversees team meetings, strategic areas of focus across the team and governance.

• Facilitate and coordinate identification and fulfillment of key deliverables/objectives to drive incremental progress toward annual goals and programmatic initiatives.

• Maintain metrics and scorecard to assess the operational and strategic performance

• Ensure leaders are prepared for Monthly Operating Reviews and Quarterly Business Reviews. Hold prep sessions, provide templates and compile materials as necessary

• Act as a connection point among leadership, providing proactive identification of opportunities and issues that could impact the successful execution of commitments

• Clarify actions to accurately meet the needs of Public Affairs

• Own and drive adoption of the Decision-Making Framework

• Owns all leadership and cross function forums for forum/meeting management, including agenda setting, facilitation, and action item resolution

Qualifications

• Bachelor’s Degree and 5 years of related work experience required; prior experience leading management processes for a business unit preferred; advanced degree highly desirable. Significant Public Affairs leadership experience required.

• Emotional Intelligence – Demonstrated strong EQ as evidenced by the ability to understand other people, what motivates them and how to work cooperatively with them. Proven track record of resilience, empathy, strong listening skills and the ability to work through challenging business situations in a highly collaborative way to drive the right business outcomes. Possesses strong self-awareness and curiosity.

• Anticipatory - Demonstrated results in being able to think strategically, anticipate future consequences and trends, and incorporate them into both a short-term and long-term organizational plan.

• Strategic Vision and Agility - Ability to think strategically, anticipate future consequences and trends, and incorporate them into the organizational plan.

• Leadership and Organization - Exceptional capacity for managing and leading people and cross-functional teams; ability to connect staff both on an individual level and in large groups; capacity to enforce accountability, empower leaders at all levels, lead from the top down, and learn the strengths and weaknesses of the team so as to put people in a position to succeed.

• Fundamentals - Experience with SharePoint & WebEx Meetings required. Proficient with Microsoft Word, Excel, Outlook, and PowerPoint.

• Matrix Management/Relationship Building – Enterprise thinker with proven ability to influence across a matrix environment. Ability to develop strong relationships across all levels of the organization, and with external partners.

• Communication - Strong persuasion skills and effective communicator; ability to create and communicate a compelling vision internally and externally.

• Action Oriented - Enjoys working hard in a fast paced, dynamic environment; able to act and react as necessary, even if limited information is available; not afraid to take charge of a situation; can overcome resistance to leadership.

• Drive for Results - Proven track record of exceeding goals and a bottom-line orientation; evidence of the ability to consistently make good decisions through a combination of analysis, wisdom, experience, and judgment; high level of business acumen, including successful P&L management and the ability to balance the delivery of programs against the realities of a budget; allocates resources and manages operating expenses to maximize P&L while managing risk.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 149,700 - 249,500 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.